, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
I am deeply passionate in the Addiction and Mental Health field. I thoroughly enjoy helping people better their lives. I am a Registered Psychotherapist and am working on getting my Addiction Counseling Certification. I excel in fast paced and critical situations. I want to excel and keep learning and growing.
Skills
Medication Administration
Effective communication
Basic housekeeping
Documentation and reporting
Personal safety and welfare
Daily task assistance
Basic math
Written Communication
MS Office
Training & Development
Data management
Compassion
Planning and Coordination
Leadership
Project Management
Passionate
Detail Oriented
Team Oriented
Client Oriented
Work History
Residential Program Worker, 02/2020 - 12/2021 Dickinson Center, Inc. – Ridgway, PA,
Reacted quickly and calmly in all emergency situations, adhering to all safety procedures and policies.
Interacted with residents to provide assistance, individualized attention and cultivate personal growth.
Detailed program operations and participant activities with comprehensive recordkeeping.
Worked with clients to improve life choices and maximize benefits of programs.
Responded to incidents by following company policies and submitting appropriate reports.
Administered medication to residents under direction of medical professionals to encourage wellness.
Conducted residential area safety checks and promoted security awareness to preserve order and discipline.
Engaged in games and sports recreational activities with residents to facilitate program plans.
Participated and implemented crisis intervention to manage threatening behavior and identify solutions.
Drafted incident reports and contacted local authorities for support and assistance in crisis situations.
Observed residents for unusual behavior and investigated causes to restore well-being.
Inspected resident rooms for adherence with facility policies and issued correction for non-compliance.
Oversaw day-to-day activities of residents in the facility.
Hiring Behavioral Health Technicians
Overseeing Onboarding of New hires.
Facilitating trainings and meetings for BHT's.
Weekly supervisions with BHT's.
New Patient intakes, including searches of person and belongings.
Completing COWS/CIWA on detox clients.
Working closely with detox nursing regarding client medication and care.
Behavioral Health Technician, 08/2019 - 02/2020 Promises Addiction Treatment Center – Brentwood, TN,
Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
Facilitated on-site activities, support groups and outings for clients.
Performed client intake procedures according to internal standards for all new admissions.
Prepared and submitted daily reports to management.
Completed documentation for every incident and forwarded to correct personnel for review.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Searched resident belongings prior to and during stays.
Conducted client rounds every 30 minutes to check on residents.
Treated clients and families with respect and dignity.
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Charted on each patient daily.
Took and monitored vital signs, administered medications and managed patient behavior.
Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).
Teller II, 03/2012 - 03/2019 City Of Detroit – Detroit, MI,
Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
Sold cashier's checks, traveler's checks and money orders.
Promoted products or services to each customer to consistently achieve sales targets.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Maintained balancing record with 98% rate of accuracy.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Maintained friendly and professional customer interactions.
Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings.
Executed wire transfers, stop payments and account transfers.
Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Handled various accounting transactions.
Coordinated daily cash reconciliation in high-volume location.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Identified sales opportunities and referred customers to branch partners in financial services.
Advised clients on mortgage, education and personal loans.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Processed quarterly vault and ATM audits with zero error rate.
Maintained teller drawer to perform bank transactions.
Processed exchange and foreign currency.
Collected member loan payments.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Education
High School Diploma: , Expected in - Kihei Charter School - Kihei,, GPA:
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