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Residential Counselor Supervisor Resume Example

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RESIDENTIAL COUNSELOR SUPERVISOR
Professional Summary

Compassionate Therapist Intern employing an empathetic approach to developing rapport with clients. Specialties include working with clients struggling with eating disorders.

Skills
  • Patient education and counseling
  • Training and mentoring
  • Multidisciplinary team collaboration
  • Staff Management
Work History
September 2017-September 2019Residential Counselor Supervisor | Cambridge Eating Disorder Center | Cambridge, MA
  • Daily management of 4 residential counselors with emphasis on task delegation.
  • Detailed documentation of each patients' overall day; meetings with providers, incidents of self-harm, how they presented throughout the day.
  • Ran a biweekly group for 30 patients about body image, self-esteem, positive self-talk, perception of self. It was the top highest rated group of the 30 active groups in the facility. It included watching videos, activities, art therapy, facilitated debates and open discussions.
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
  • Conducted tours, orientation and educational sessions for residents and families.
  • Enforced policies and safety standards through building and room rounds.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Conducted intakes and discharges for patients in the program.
  • Medication distribution of all medications and controlled substances.
April 2014-March 2019Bartender | Splitsville Co Ltd. | Foxborough, MA
  • Worked well with others in a team environment to keep all areas clean and stocked to Splitsville's standards
  • Communicated and attended to all guest's needs in a timely and accurate manner
  • Monitored and controlled guest consumption to ensure safety
  • Helped create a professional and hospitable work environment
  • Performed all opening, running, and closing duties to the highest degree
  • Acquired leadership by training all new servers to Splitsville's standards
September 2016-September 2017Residential Counselor | Cambridge Eating Disorder Center | Cambridge, MA
  • Provided emotional support and counseling to residents coping with eating disorder behaviors and urges.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Attended staff meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
  • Counseled 12 residents in group sessions to assist in goal setting groups to overcome eating disorder dependencies and adjustments to life.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
April 2012-April 2014Event Coordinator | Kings Bowl America | Dedham, MA
  • Created event logistics, planned timelines, and played a major role in event execution.
  • Assisted in coordinating high profile events for clients including sports teams and fortune 500 companies.
  • Managed a team of 35 servers and helped to train staff on proper event execution during company meetings o created and sold party packages for events including birthdays, family parties, and corporate meetings.
  • Assisted the unit sales team in soliciting new business and helped to increase company sales by attending industry networking conventions and fostering new client relationships during in house and off-site promotions.
  • Maintained a working events calendar that was broken down weekly, monthly, and quarterly.
  • Successfully managed events schedule that increased bookings and beat previous year's sales revenues o maintained brand and procedural consistency by adhering to strict company guidelines.
  • Communicated with all departments, primarily food and beverage, entertainment, and marketing to ensure proper event execution and guest satisfaction.
  • Managed a gratuity program to successfully build upon customer relations prior to events.
Education
May 2011Bachelor of Arts: SociologyUniversity of Massachusetts Amherst, Amherst, MA
Expected in May 2022Master of Arts: Social WorkSimmons College, Boston, MA
Certifications
  • First Aid/CPR Certified
  • Medication Administration Program (MAP) Certified
Additional Information

SOCIAL JUSTICE EDUCATION SEMINAR: SOCIAL ISSUES IN EDUCATION: Attended six different undergraduate weekend workshops, focused upon issues of ableism, anti-Semitism, classism, heterosexism, racism, and sexism. These workshops included team collaboration, educational design and facilitation, supervision and feedback from the collective group.

PERSONAL EXTRACURRICULAR ACTIVITIES: I've grown a Body Acceptance Instagram to 80k followers in two years, participated in an Eating Disorder Awareness week panel, participated in several podcasts about sexism and empowerment, spoke at a women's empowerment event in the Seaport for 100 people to raise money for immigration and am a sexual health brand ambassador for a @bellesaco, a sex product line for women by women.

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Resume Overview

Companies Worked For:

  • Cambridge Eating Disorder Center
  • Splitsville Co Ltd.
  • Kings Bowl America

School Attended

  • University of Massachusetts Amherst
  • Simmons College

Job Titles Held:

  • Residential Counselor Supervisor
  • Bartender
  • Residential Counselor
  • Event Coordinator

Degrees

  • Bachelor of Arts : Sociology
    Master of Arts : Social Work

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