Residential Counselor Supervisor Resume Example
Compassionate Therapist Intern employing an empathetic approach to developing rapport with clients. Specialties include working with clients struggling with eating disorders.
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- Daily management of 4 residential counselors with emphasis on task delegation.
- Detailed documentation of each patients' overall day; meetings with providers, incidents of self-harm, how they presented throughout the day.
- Ran a biweekly group for 30 patients about body image, self-esteem, positive self-talk, perception of self. It was the top highest rated group of the 30 active groups in the facility. It included watching videos, activities, art therapy, facilitated debates and open discussions.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Conducted tours, orientation and educational sessions for residents and families.
- Enforced policies and safety standards through building and room rounds.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Conducted intakes and discharges for patients in the program.
- Medication distribution of all medications and controlled substances.
- Worked well with others in a team environment to keep all areas clean and stocked to Splitsville's standards
- Communicated and attended to all guest's needs in a timely and accurate manner
- Monitored and controlled guest consumption to ensure safety
- Helped create a professional and hospitable work environment
- Performed all opening, running, and closing duties to the highest degree
- Acquired leadership by training all new servers to Splitsville's standards
- Provided emotional support and counseling to residents coping with eating disorder behaviors and urges.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Attended staff meetings to develop and implement individually tailoredtreatment plans to lead residents to successful reintegration into society.
- Counseled 12 residents in group sessions to assist in goal setting groups to overcome eating disorder dependencies and adjustments to life.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Created event logistics, planned timelines, and played a major role in event execution.
- Assisted in coordinating high profile events for clients including sports teams and fortune 500 companies.
- Managed a team of 35 servers and helped to train staff on proper event execution during company meetings o created and sold party packages for events including birthdays, family parties, and corporate meetings.
- Assisted the unit sales team in soliciting new business and helped to increase company sales by attending industry networking conventions and fostering new client relationships during in house and off-site promotions.
- Maintained a working events calendar that was broken down weekly, monthly, and quarterly.
- Successfully managed events schedule that increased bookings and beat previous year's sales revenues o maintained brand and procedural consistency by adhering to strict company guidelines.
- Communicated with all departments, primarily food and beverage, entertainment, and marketing to ensure proper event execution and guest satisfaction.
- Managed a gratuity program to successfully build upon customer relations prior to events.
- First Aid/CPR Certified
- Medication Administration Program (MAP) Certified
SOCIAL JUSTICE EDUCATION SEMINAR: SOCIAL ISSUES IN EDUCATION: Attended six different undergraduate weekend workshops, focused upon issues of ableism, anti-Semitism, classism, heterosexism, racism, and sexism. These workshops included team collaboration, educational design and facilitation, supervision and feedback from the collective group.
PERSONAL EXTRACURRICULAR ACTIVITIES: I've grown a Body Acceptance Instagram to 80k followers in two years, participated in an Eating Disorder Awareness week panel, participated in several podcasts about sexism and empowerment, spoke at a women's empowerment event in the Seaport for 100 people to raise money for immigration and am a sexual health brand ambassador for a @bellesaco, a sex product line for women by women.
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Resume Overview
School Attended
- University of Massachusetts Amherst
- Simmons College
Job Titles Held:
- Residential Counselor Supervisor
- Bartender
- Residential Counselor
- Event Coordinator
Degrees
- Bachelor of Arts : Sociology
Master of Arts : Social Work
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