Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Executive Profile
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skill Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Core Accomplishments
Professional Experience
Residential Counselor, 04/2014 to Current Bancroft – Woolwich, NJ,
Monitor the house appearance and safety of facility to comply with CFSA (Child and Family Services) regulations.
Teach residents how to prepare for independency and self-sufficiency for life after emancipation.
Ensure house security and safety through accurately documenting activities as they take place serving as a Reporting Monitor reporting abuse.
Audit information binders ensuring all pertinent documents pertaining to court, medical behavioral assessments and allowances are up-to-date for review by CFSA audit.
Engage residents in seeking resources within and outside the community for work, educational or job readiness programs.
Work with the resident's individual teams (Social Worker, Community Support Worker, GAL) to create individualized care services (ISP's) for each resident.
Report curfew violation and returns.
Monitor negative and positive behaviors and notate in resident binders to assess their improvement over the course of their stay in program.
Assign weekly house chores to residents.
Serve as an assistant to that House Manager.
Schedule dental, physical and vision appointments for residents and provide transportation when needed.
Answer all calls regarding residence and policies of the facility.
Distribute medication upon doctor's orders.
Distribute weekly allowance.
Assistant , 05/2013 to 05/2014 Carlyle – Arlington, TX,
Screen, review, analyze and sort incoming mail and correspondence from constituents (hard copy and electronic).
Ensure all appointments were scheduled and all conference room was set up as it relates to social media and diplomatically addressing complaints with the constituents of the city.
Determine if contractors are matching the needs as it relates to the constituents and the objectives and responsibilities regarding office policies.
Compile and organize relevant documents for use by Congresswoman in preparation for a hearing or public appearance.
Prepare written reports to be submitted and reviewed by Management and other government officials.
Conduct research for case information through records, reference works and historical material.
Draft responses to the public, congress, the White House, and other Department of Justice related inquiries.
Implement and exercise knowledge and skills in supervising all employees and providing technical skills to consumers and /or employees.
Responsible for implementing cash audits for all employees that revived cash from the customers and provided knowledge of car detailing to ensure all applications were applied to all vehicles in a timely and accurate manner.
Answer verbal and written inquiries as it relates to customer inquiries and dissatisfied customers, along with, notifying existing and future clients about upcoming promotions and deals.
Manage supervisor's daily schedule regarding clients and business meetings and maintained daily invoices and payments received using QuickBooks Pro Plus.
Input office, client and financial correspondence in the Microsoft data system and maintained a clean and safe environment.
Answer all customer surveys and reported all praises and grievances to upper management.
Cashier & Sales Supervisor, 05/2010 to 02/2014 Restaurant Associates Ford Office House Building – City, ,
Operated all cash registers, along with assisting with closing out all day to day operation balances.
Provided technical assistance to all new employees operating the cash registers and the daily operation to ensure proficiency and efficiency.
Assisted customers with using the Congress Quick Pay debit card system and reconciled cash drawers with daily sales of approximately $1,000.00.
Provided leadership support in establishing rapport and credibility with colleagues and management.
Took accurate consumer account information, maintaining vigilance to prevent breaches in security and possession of theft.
Strong oral and written communication skills with all customers and management.
Education
Bachelors of Science: Political Science; Pre-Law Business Management and International Relations, Expected in May 2012 Lincoln University of Pennsylvania - Oxford, PA GPA: Dean's List (Fall 2012); Member of Sigma Gamma Rho Sorority, Inc. (Eta Iota Sigma Chapter); Board Member of Louella W. Norfleet Memorial Scholarship Fund Political Science; Pre-Law Business Management and International Relations Dean's List (Fall 2012); Member of Sigma Gamma Rho Sorority, Inc. (Eta Iota Sigma Chapter); Board Member of Louella W. Norfleet Memorial Scholarship Fund
High School Diploma: , Expected in June 2007 Theodore Roosevelt - , Washington DC GPA:
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