Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing a strong work ethic and a positive attitude to any setting. Excited to begin a new challenge with successful team.

  • Relationship development
  • Communicating
  • First Aid/CPR
  • Problem resolution
  • Music therapy
  • Formal music training
  • Outstanding people skills
  • People-oriented
  • Managing activities
  • Creative
  • Patient
  • CPI certified
Residential Counselor, 04/2019 - 06/2020
Bancroft Brick, NJ,
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Respond quickly to overdoses and administer Narcan.
  • Break up fights hands off, so be able to redirect with words. A lot of times the residents would find weapons, so we were expected to retrieve weapons.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Developed and deepened relationships with residents and fellow staff.
  • Facilitated groups, I started up a music group to provide a safe space for residents to express themselves.
  • Helped residents living with schizophrenia and other sever mental illness with personal needs and everyday living.
  • Worked closely with team members to deliver project requirements, develop solutions and meet the residents everyday needs.
  • Collaborated with others to discuss new group opportunities to engage the residents.
  • Expected to answer phone calls and direct the caller in the best way; Doctors, Nurses, Family, people seeking shelter or housing.
  • Give out medication and Narcotics
  • Preform Welfare checks on residents who were de-comping or sick.
  • Write affidavits and show up in court if need be.
  • Check in or deny visitors. I was expected to maintain the safety of the residents and staff.
  • Expected to find and remove any unwanted guests in the building. If someone snuck in, then I would find them and walk them out. If a sex worker felt uncomfortable, I would then escort their John out of the building.
  • Learned and operated CHASERS. The software that holds all data for the agency.
  • Helped assist residents with phone calls.
  • Learned and operated the camera system. Know how to find and save video footage.
  • Communicated well with the Seattle Police Department and EMT. This was a huge part of the job.
  • I would have stayed longer with this agency if I didn't have to move to Charleston.
Part Time Manager , 08/2018 - 02/2019
Ascena Retail Group North Sacramento, CA,
  • Handled all delegated tasks, including helping and solving the issues of unhappy costumers.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Expected to handle and count large sums of money.
  • Sent nightly recaps to the Regional Manager.
  • Worked Holidays
  • Helped set a good example for other employees coming in.
  • Listened to the costumers wants, from there helped them find exactly what they needed to be their most confident self.
  • I stayed with the shop through the closing of the store location.
Associate, 02/2017 - 06/2017
Petsense Durant, OK,
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Upheld food safety standards at all times.
  • Plated completed meals in appealing arrangement and set in designated areas for delivery to patrons.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Resolved customer concerns and relayed relevant information to the owner.
  • Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Kept up with Uber eats orders during busy times.
Sales Associate, 07/2015 - 02/2017
L.L. Bean, Inc. Freehold, NJ,
  • Kept apprised of health benefits of tea and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Prepared cash deposits with zero discrepancies.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Elevated customer purchasing experiences to promote steady revenue.
  • I stayed with this store through the closing of the company.
Education and Training
: Music Performance, Expected in
The New England Conservatory of Music - Boston, MA

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Resume Overview

School Attended

  • The New England Conservatory of Music

Job Titles Held:

  • Residential Counselor
  • Part Time Manager
  • Associate
  • Sales Associate


  • Some College (No Degree)

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