Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing a strong work ethic and a positive attitude to any setting. Excited to begin a new challenge with successful team.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Respond quickly to overdoses and administer Narcan.
Break up fights hands off, so be able to redirect with words. A lot of times the residents would find weapons, so we were expected to retrieve weapons.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Developed and deepened relationships with residents and fellow staff.
Facilitated groups, I started up a music group to provide a safe space for residents to express themselves.
Helped residents living with schizophrenia and other sever mental illness with personal needs and everyday living.
Worked closely with team members to deliver project requirements, develop solutions and meet the residents everyday needs.
Collaborated with others to discuss new group opportunities to engage the residents.
Expected to answer phone calls and direct the caller in the best way; Doctors, Nurses, Family, people seeking shelter or housing.
Give out medication and Narcotics
Preform Welfare checks on residents who were de-comping or sick.
Write affidavits and show up in court if need be.
Check in or deny visitors. I was expected to maintain the safety of the residents and staff.
Expected to find and remove any unwanted guests in the building. If someone snuck in, then I would find them and walk them out. If a sex worker felt uncomfortable, I would then escort their John out of the building.
Learned and operated CHASERS. The software that holds all data for the agency.
Helped assist residents with phone calls.
Learned and operated the camera system. Know how to find and save video footage.
Communicated well with the Seattle Police Department and EMT. This was a huge part of the job.
I would have stayed longer with this agency if I didn't have to move to Charleston.
Part Time Manager , 08/2018 - 02/2019 Ascena Retail Group – North Sacramento, CA,
Handled all delegated tasks, including helping and solving the issues of unhappy costumers.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Performed site evaluations, customer surveys and team audits.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Expected to handle and count large sums of money.
Sent nightly recaps to the Regional Manager.
Worked Holidays
Helped set a good example for other employees coming in.
Listened to the costumers wants, from there helped them find exactly what they needed to be their most confident self.
I stayed with the shop through the closing of the store location.
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