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residential counselor resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Committed Healthcare professional bringing 10 years of proven success in healthcare roles. Dedicated to providing client safety and comfort through continuous focused care. Skilled in assisting with daily living activities and meal preparation with passion for community contribution. Compassionate and understanding Resident Assistant seeking employment in fast-paced and thriving university campuses. Comprehensive knowledge of first aid and CPR with related certifications. Bringing record of ethical conduct and integrity. Resident Assistant with an outstanding ability to give and receive feedback. Excellent communication, management, leadership and motivational skills. Great organizational and decision-making skills. Dedicated to providing a safe and healthy educational environment for all residents. Resident Assistant with experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning and mediation. Positive attitude, excellent behavior and the perfect role model for campus residents. Honest and insightful Resident Assistant with 10 years' experience. Natural born leader with an aptitude for problem-solving and planning. Reliable, responsive and resourceful. Ability to collaborate or work independently. eam-oriented/trained Substance abuse counselor with a strong track record of establishing solid relationships with clients, co-worker administrations and local and long-distance agencies. Seeking employment that allows me to grow professionally while being able to utilize my skills for the betterment of the organization with the best use of my dedication, and resourcefulness. Seeking a challenging position in which I may utilize organizational, administrative and case management skills in either an independent or team environment with growth potential.

Skills
  • CPR certified
  • Public speaking
  • Collaborator
  • Problem-solver
  • Supervision
  • Insurance billing
  • First Aid/CPR
  • Communications
  • CCTV
  • Customer service
  • Organization
Experience
Residential Counselor, 06/2019 - Current
Bancroft Mullica Hill, NJ,
  • Interfaced with residents to address and resolve complaints or grievances.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Helped residents living with mental illness and substance abuse conditions with personal needs.
  • Developed and deepened relationships with residents and fellow staff.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Assisted with resolving student conflicts and disputes.
  • Improved patient outlook and daily living through compassionate care.
  • Delivered high-quality, geriatric care to private client.
  • Participated in meetings and training, including person and group development.
  • Engaged client in physical and mental activities to sustain quality of life.
Assistant Manager, 12/2018 - Current
Planet Fitness Lancaster, OH,
  • Planned and prepared workflow schedules, delegating tasks for 15-member team.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Assisted store manager in evaluating employee performance and cultivating improvement initiatives.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Supported sales management initiatives to optimize business development.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Delegated daily tasks to team members to optimize group productivity.
Resident Assistant, 05/2018 - 12/2018
Otterbein Senior Life Perrysburg, OH,
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Participated in meetings and training, including person and group development.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Responded and assisted to needs of 20 residents on wing.
  • Managed administrative tasks, including maintenance requests, room change process and incident reports.
  • Improved patient outlook and daily living through compassionate care.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Monitored and reported clients' progress.
  • Helped residents living with mental and disability conditions with personal needs.
Dss/Cook./DSC , 01/2013 - 04/2018
Lexington Center NYSARC City, STATE,
  • Partnered with clients to develop reachable goals and reasonable action lists for individualized service plans.
  • Monitored documentation procedures to maintain consistent policies and current records.
  • Solicited feedback from staff and volunteers to improve existing programs.
  • Coordinated wide range of services for multiple individuals and families.
  • Established quality standards for service team members and evaluated progress.
  • Scheduled and conducted workshops and events on local, state and federal resources available to clients.
  • Identified and contacted appropriate community resources on behalf of clients.
Education and Training
High School Diploma: , Expected in 05/2006
-
Sinton High School - Sinton, TX
GPA:
Status -
Certifications
  • First Aid/CPR
  • Narcan
  • Family Recovery
,

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Resume Overview

School Attended

  • Sinton High School

Job Titles Held:

  • Residential Counselor
  • Assistant Manager
  • Resident Assistant
  • Dss/Cook./DSC

Degrees

  • High School Diploma

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