Residential Counselor Resume Example
Responsible Residential Support professional committed to supporting students in all facets of campus life, including emotional guidance and campus safety. Bringing 10 years of experience combined with strong desire to create lasting and positive student rapport. Analytical and attentive professional driven to help students thrive in academic and campus life. Versed in monitoring and fairly enforcing policies among residents. Adept at completing rounds and checking in frequently with residents, proactively resolving challenges. Knowledgeable about security policies, student resources and strategies for building strong and productive relationships with students, staff and colleagues. Positive, upbeat and clear communicator with good interpersonal, multitasking and problem-solving abilities. Proficient in updating logs and filing reports. Diligent Resident Advisor proficient in campus procedures, safety standards and emergency response. Energetic, motivated and thorough with excellent conflict resolution and organizational skills.
- Enforced policies and safety standards through building and room rounds.
- Promoted positive relations between residents and staff.
- Supported personal needs of residents dealing with diverse conditions.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Conducted daily welfare checks and coordinated with facility staff to meet all resident needs.
- Solved grievances and complaints by collaborating with residents.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Implemented policies and standard operating procedures for continuous improvement.
- Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Evaluated upcoming program plans to forecast expected resource needs.
- Verified compliance with best business practices throughout organization.
- Obtained client medical history, including medication information, symptoms and allergies.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Transported patients between rooms and appointments or testing locations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
- Drove operational improvements which resulted in savings and improved profit margins.
- Monitored social media and online sources for industry trends.
- Patient Care
- Mediation
- Meal Preparation
- Cleaning
- Rehabilitation
- Treatment Planning
- Developmental Disabilities
- Patient Bathing
- Emotional Support
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Resume Overview
School Attended
- John F Kennedy Senior High School
Job Titles Held:
- Residential Counselor
- Operations Manager
- PCA
- Resdident Consulor
Degrees
- High School Diploma
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