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Residential Counselor Resume Example

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RESIDENTIAL COUNSELOR
Summary

Residential Counselor who completes thorough and detailed home inspections, and evaluations. Personable and friendly with excellent time management skills.

Highlights
  • Case management
  • Low income and homeless populations
  • Human services professional
  • Crisis intervention and resolution
  • Budgeting and financial management
  • Strong decision maker
  • Practiced in family assessments
  • Superior communication skills
  • Parenting skills educator
  • Home inspector

  • Complex problem solving skills
  • Reliable transportation
  • Client engagement
  • Dedicated client advocate
  • Program evaluation
  • Event planning and coordination
  • Microsoft Office Suite
  • Medicaid familiarity
  • Quality management care team member
  • Medical records and documentation

Experience
June 2012 to Current
Chesterfield County, VaChesterfield , VAResidential Counselor

Assist mentally challenged moms in life skills duties, including money management. Home inspections of 2 or more homes.

Charted and recorded information in client files. Quickly responded to crisis situations when severe mental health and behavioral issues arose. Efficiently gathered information from families and social services agencies to inform development of treatment plans. Documented all patient information including service plans, treatment reports, inventory of medication, and progress notes. Collaborated closely with treatment team to appropriately coordinate client care services. Interacted with clinical staff and external resources such as school or community personnel. Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems. Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills. Worked with parents and teachers to implement consistent behavior therapy techniques at home and school. Organized treatment projects that focused on problem solving skills and creative thinking.Referred clients to other programs and community agencies to enhance treatment processes. Guided clients in understanding illnesses and treatment plans.Developed appropriate policies for the identification of medically-related social and emotional needs of clients. Monitored clients prescribed psychotropic medications to assess the medications' effectiveness and side effects. Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members. Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients. Assisted lead clinician for patients with bipolar, depression, anxiety and personality disorders.

July 2010 to August 2014
Chesterfield County, VaChesterfield , VAHome Health Care Professional

Responsible for in home care of Senior Paraplegic Stroke victim.

Duties consisted of meals, medication, and planned medical appointments. Assisted with baths, diaper changes, exercise parts of body for blood circulation, daily activities for brain functions.

May 2010 to June 2012
Bandlab TechnologiesNew York , NYResidential Counselor

Provided ongoing support in the community, and recreational activities for mentally challenged families living in residential neighborhoods.Responsible for assistance in life skills, social skills and planning sessions for a more healthy physical and mental capacity.Worked directly with clients one-on-one in the home, as well as the community.Completed necessary documentation on a daily basis.Taught families in hygiene, house keeping, and behavioral coping mechanisms.

January 2007 to June 2012
SaicPhiladelphia , PACommunity Support Specialist

Responsible for assisting intakes (recruiting clients) on a daily basis for the Mental Health Department.Duties consisted of setting-up client appointments for SSI, Medicaid, housing for shelters, and psychiatric evaluations.Kept record of all receipts for client needs.Provided ongoing supportto motivate clients on life skills, social skills, and self-control. Facilitated contact with family and friends in the home.Completed necessary documents/log, documenting client progress in the Behavior Management Plan.Worked in conjunction with Case Management and Clinical Staff to support the client's participation in the case plan.

February 2005 to January 2007
SaicPhoenix , AZAdministrative Assistant

Provided administrative support and skills in the Mental Health Department, along with another separate site (the Micheaux Center); inputted mental health clients insurance into billing system; appointed schedules with case workers; setup group drug and alcohol meetings weekly; prepared medical files for Psychiatrists; prepared follow up dates for next scheduled medical appointments; inputted data entry into the Ecura system for medical diagnosis and monthly evaluations for the Department of Mental Health; in-charge of visiting room for patients; answered phones; greeted family members and visitors; participated in special projects as needed.

May 2002 to February 2005
Geo Group Inc.New York , NYAdministrative Assistant

Duties included entering dual diagnosis and number of hospitalized clients for psychiatric care; assisted substance abuse counselors with finding the client a crisis unit if necessary; pulled Psychiatrist medical charts and filed daily and incorporated and documents from the Department of Mental Health; deposited and withdrew clients SSI and SSDI checks; distributed clients allowances two days a week and supplied tokens for public transportation; reimbursement of petty cash; received billing approvals for POS clients (ACT, CSA) from the Department of Mental Health; distributed medication and information regarding medication and substance abuse classes; assisted in vehicle maintenance regarding tag renewal, inspection, insurance,and repair; answered telephones and interacted with clients to inform the Psychiatrist of the clients daily actions; and any other duties as required.

April 2000 to May 2002
Department Of Commerce International TradeCity , STATEAdministrative Clerk

Provided administrative support to the office of the Deputy Assistant Secretary of Commerce.Duties included; answering telephones, typing correspondence and presentations via WordPerfect/Corel; copying/collating documents; sorting and delivering mail; researching reference material to support Trade Specialist; making reservations for conference rooms; and performing other miscellaneous duties to ensure smooth operation of the executive office.

Education
1990
Calvin Coolidge Senior High School
City, State
Academics
High School Diploma
University of the District of Columbia
City, State
Business Management
Skills

Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, 10-Key, Account Management, Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Type 45 WPM, Email, Filing, Grammar, Internet Research, Letters and Memos,

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Calvin Coolidge Senior High School
  • University of the District of Columbia

Job Titles Held:

  • Residential Counselor
  • Home Health Care Professional
  • Community Support Specialist
  • Administrative Assistant
  • Administrative Clerk

Degrees

  • Academics High School Diploma
    Business Management

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