Residential Coordinator Resume Example Company Name

RESIDENTIAL COORDINATOR

Summary

Highly motivated graduate Looking to join medical team dedicated upholding highest standards of patient care. Strong communication skills with the ability to quickly adapt to new clinical policies and procedures. Has over six years of experience providing exceptional customer service in a variety of professional settings and I am an empathetic, effective, driven and motivated Medical Assistant that is able to combine clinical experience with compassion to meet the challenges facing today's healthcare organizations..

Skills

MS Office
Organization
Problem Resolution
Team Building
First Aid/CPR
Customer Service
Supervision
Office equipment maintenance
Appointment scheduling

Managing office supplies
Data organization
Patient charting
Document retrieval
Documenting patient information
Inventory supplies
Faxing documents
Documentation and reporting

Experience

Company NameCity, StateResidential Coordinator07/2017 to Current

Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Conducted rounds of rooms and building to check on compliance and safety issues.
Developed and deepened relationships with residents and fellow staff.
Completed daily resident welfare checks and coordinated with facility staff to ensure resident needs were met.
Interfaced with residents to address and resolve complaints or grievances.
Answer crisis calls on the hotline.
Administration work such as filing, faxing, schedule appointments and answering the telephone.
Provided excellent service and attention to customers when face-to-face or through phone conversations.

Company NameCity, StateActivity Aide10/2016 to 07/2017

Drove excitement for activities by encouraging everyone to fully participate.
Determined movies and other video media that would be appropriate to show after dinner.
Oversaw activities and events for Alzheimer's and dementia individuals on daily basis.
Carefully detailed rules for how to play games so everyone in attendance could participate.
Adjusted activity plans to better engage users of differing ability or interest levels.
Set up decorations, equipment and food service stands for various entertainment activities.
Coordinated daily schedule of activities that were assigned.
Promoted fun, safe and inclusive environment by monitoring activity of the individuals and address behavioral issues when needed.
Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
Helped participants enjoy activities while ensuring adherence to protocol.
Assisted with transporting and escorting program participants to, from and within program activity locations.

Company NameCity, StateKitchen Aide02/2015 to 08/2016

Maintained cleanliness and organization of kitchen stations and storage areas.
Adhered to company quality constraints and industry best practices to ensure guest satisfaction.
Prepared dishes for catering events or during high-volume shifts.
Supported chefs in managing food preparation to achieve precise plating and presentation.
Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Removed trash and dropped food items regularly to keep workspaces neat and clean.
Re-stocked, organized and arranged service and food stations.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Kept all utensils, dishes and glasses clean and ready for customer use.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Improved customer satisfaction by finding creative solutions to problems.

Company NameCity, StateDonor Center Technician07/2013 to 06/2015

Earned reputation for hard work.
Recognized by management for providing exceptional customer service.
Attended departmental meetings, providing feedback to enhance future performance.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Took donors vitals and recorded data accurately and efficiently.
Screened donors upon arrival to facility and assisted them with completing registration documentation.
Efficiently utilized computer scheduling system as I was responsible for scheduling donor appointments.
Was awarded employee of the month for the month of February 2014.

Education and Training

Associate of Applied Science:Medical Assisting03/2020Rasmussen College , City

Diploma:Medical Assisting06/2018Rasmussen College, City

Accomplishments

Employee of the month in February of 2014 working at Grifols.
Dean's List in February and June of 2018 while attending Rasmussen College.

Resume Overview

School Attended

Rasmussen College

Job Titles Held:

Residential Coordinator
Activity Aide
Kitchen Aide
Donor Center Technician

Degrees

Associate of Applied Science : Medical Assisting 03/2020
Diploma : Medical Assisting 06/2018

Residential Coordinator Resume Example

Resume Score: 80%

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