Residential Coordinator Resume Example Company Name

RESIDENTIAL COORDINATOR

Professional Summary

It has been 5 years since I decided to pursue a Career in the Mental Health Profession. Dedicating my life to help transform lives through advocating for the Developmental Disable population, assisting individuals who have mental and behavioral illness. Both in the Education and in the Health Department. Expert in all elements of patient care and successful in working as part of team to treat wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments. I have worked as a Classroom Teacher, Home Instructor, Attendant Counselor and am currently working as Mental Health Technician in this type of population. I work well with diverse patient population and foster trusting relationships to improve outcomes. Efficiently assisting healthcare professionals to advance patient care.

Skills

Crisis intervention
Disaster recovery
Patient assessment
Charting and clinical documentation
Acute care expertise
Bilingual in Samoan and English
Feeding assistance
Functional Behavioral Assessments (FBA)
Small group instruction
Family planning services education
Strategic decision-making
Patient-focused care
Staff coaching
Qualified in patient transport
Basic clerical knowledge
First Aid and CPR certified
Child development
Certified PEER coach
Professional caregiver
Student counseling
MS Office proficient
Differentiated instruction
Special education

Adept at working with special needs children
Analytical problem solving
Writing assessments
Self-motivation
Scheduling
Creativity
Motivational communication
Diverse groups presentations
Bilingual in English and Samoan
Document scanning
File/records maintenance
Microsoft Office
Organizational skills
Microsoft Excel
Documentation and reporting
Community integration
Clinical quality program standards
Medication administration
Behavioral management
Patient care
Critical care nursing
Applied behavioral analysis

Work History

Residential Coordinator02/2015 to 03/2018
Company Name – City, State

Assisted residents with transitioning into new living environment and maintained strong relationships with residents
Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes
Conducted daily welfare checks and ensured that all resident needs were met by coordinating with facility to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs
Investigated and resolved customer complaints to foster satisfaction
Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record
Developed team communications and information for meetings
Assisted with proactive client outreach initiatives through documentation client correspondence in THERAP is a electronic documentation for intellectual and Developmental Disabilities service providers system
Interfaced with residents to address and resolve complaints or grievances
Helped residents living with behavioral and mental health conditions learn new coping skills to communicate their personal needs
Assisting LPN with Medication administration for 54 sometimes 74 patients on the ward on med line and monitoring patients on med watch
Taking orders from a Charge Nurse on shift, to take patients vitals and chartings

Attendant Counselor04/2018 to 06/2019
Company Name – City, State

Supervised individuals in small group atmosphere to cultivate safety, independence and structure
Used cognitive behavior therapy to assist youth in recognizing and redirecting poor habits
Applied array of different methodologies to assist patients with therapy
Provided emergency response in crisis situations to diffuse tensions and prevent violence
Mediated conflicts within families to clarify and resolve underlying issues
Helped patients to deal with realities by providing them with opportunities to learn a new coping skill to fall back on when needed
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
Developed and implemented treatment plans and modified when needed
Provided guidance and advice to help cultivate self-esteem and community involvement
Offered and documented treatment consent forms in patient health records
Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention
Observed and monitored client behavior and responses to treatment
Recommended treatment protocols such as group therapy or rehabilitation
Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards
Organized treatment projects that focused on problem solving skills and creative thinking
Guided clients in understanding illnesses and treatment plans

Mental Health Technician05/2018 to Current
Company Name – City, State

Assisted and counseled patients daily
Applied interventions when necessary, including clients wanting to leave against medical advice (AMA)
Took and monitored vital signs, administered medications and managed patient behavior
Charted on each patient daily
Supervised care for mental health patients in 54 -bed facility
Counseled clients on substance use and life choices
Managed clinical oversight for 54 bed unit
Provided patient education
Coordinated nursing department activities to ensure availability of appropriate clinical and support staff for resident care
Responded to Code Red pages and followed through on disposition of patients
Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations
Managed care for post-operative patients from initial recovery through discharge
Collaborated on strategic planning and kept practice operations aligned with organizational mission, vision and goals
Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials
Confidently directed overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance
Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's
Partnered with team of registered nurses to achieve overall well-being of all patients
Investigated and reported issues relating to patient care or conditions that might hinder patient well-being
Reviewed documentation for compliance with requirements and accuracy of information
Assisted patients with bathing, dressing, hygiene and grooming
Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care
Assisting the Charge Nurse in support of providing patient care activities while maintaining high level of staff morale and professionalism
Transported patients to and from different departments
Created and maintained computerized record management systems to record and process data and generate reports
Performed vitals/glucose testing and assisted in administering injections and urinalysis
Interviewed patients to obtain medical information, weight and height measurements and vital signs
Evaluated patient care needs, prioritized treatment, and maintained patient flow

Education

Associate of Arts: Associate in Education04/2010American Samoa Community College- City, State

Bachelor of Science: Counseling PsychologyCapella University- City, State

Currently enrolled in Winter quarter

Resume Overview

School Attended

American Samoa Community College
Capella University

Job Titles Held:

Residential Coordinator
Attendant Counselor
Mental Health Technician

Degrees

Associate of Arts : Associate in Education 04/2010
Bachelor of Science : Counseling Psychology

Residential Coordinator Resume Example

Resume Score: 80%

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