Statement: A self-motivated and hard-working individual who is able to cope well under
pressure individually or on a team. Proven ability to use initiative and problem-solving
skills to successfully deal with challenges. Effectively handles difficult situations
while maintaining a strong work ethic, empathy and a positive attitude. An energetic,
dependable and fast learner who is committed to excellent customer service.
04/2014 to Current
Residential Cleaning and Concierge SpecialistBalanced Living Cleaning and Concierge － Coon Rapids, MN
Provided thorough and efficient cleaning services customized to the clients preference.
Traveled to and from work sites in a timely manner.
Provided assistance to client when needed such as; help prepare for an event, party or
Replenished supplies when needed such as bathroom items, linens, cleaning supplies,
Maintained the upkeep of all hard surfaces by dusting, sanitizing, washing or waxing
Maintained all carpets, hardwood, marble and tile flooring.
04/2001 to 06/2015
Home Health AideDivine PCA Services － Minneapolis, MN
Cared for individuals during their time of incapacitation.
Performed housekeeping duties including cooking, cleaning and washing clothes.
Prepared and maintained records of client progress and services performed.
Reported changes in client condition to supervisor and or health care provider.
Accompanied clients to and from appointments.
Planned, shopped for and prepared meals for client.
Assisted client in dressing, bathing and selfcare rituals.
11/2000 to 03/2003
Professional Tax Care ExpertJackson Hewitt Tax Service － Saint Paul, MN
Provided customers with friendly and professional customer service.
Obtained, evaluated and processed all necessary documents to ensure a hassle free tax
Executed fine time management skills.
Paid special attention to details when processing a client.