residential aide resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Detail-oriented Family Care Monitor effective at working with clients from a wide range of backgrounds. Passionate about providing meaningful support and services to all clients.
Skills
Security Guard License
Conflict resolution techniques
Electronic surveillance
Superior customer service
MS Office proficiency
Calm under pressure
Cooperative
Compassionate
Reliable
Organized
Work History
07/2012 to 01/2014Residential AideHelp Usa | Bronx, NY,
Maintained regular contact with clients, including visiting clients' homes.
Referred clients to social services agencies.
Wrote reports and case summaries and compiled work records.
Investigated suspected cases of child abuse, neglect and exploitation.
Answered and managed incoming and outgoing calls while recording accurate messages.Â
06/2009 to 03/2012Family Care MonitorSerenity House Family Residence | City, STATE,
Enforced the policies and procedures of the facility to clients, to promote safety.
Provided new residents with literature and needed supplies to enhance personal development.
Ensured order by maintaining timely records of clients logging in and out of the facility.
Conducted frequent bed checks of the residents.
Offered clients social guidance and support to promote personal development.Â
06/2007 to 06/2009New York State Security GuardFront Line Security | City, STATE,
Patrolled the establishment and guarded posts as instructed by management.
Monitored and authorized entrance and departure of employees and visitors.
Circulated among visitors, patrons and employees to preserve order and protect property.
Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
Conducted random fire drills to train residents in safety procedures.
Education
Expected in 2011 to to GED | New York State GED Diploma, Brooklyn, NYGPA:
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