Residential Aid Resume Example
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RESIDENTIAL AID
Summary
I have experience working in hotel housekeeping.
Skills
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Experience
Residential Aid, Carter's, Inc., March 2016-August 2018Mission , TX
- Cleaned and organized patients' living quarters.
- Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
- Read and recorded temperature, pulse and respiration.
- Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
- Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Checked mail, shopped for groceries and handled bill payments.
- Coached patients on at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
- Cleaned houses and living spaces, ran errands and cooked meals for over 10 patients daily.
- Prepared food and helped patients eat to support healthy nutrition.
- Organized personal and professional calendars.
Sales Associate, Pyramid Hotel Group, April 2004-October 2006Lakewood , CO
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Offered product and service consultations and employed upselling techniques.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Negotiated and closed deals with minimal oversight.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Helped average of [Number] customers per day by responding to inquiries and locating products.
- Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Processed orders through system and coordinated product deliveries.
- Sold various products by explaining unique features and educating customers on proper application.
- Won store sales competition for [Task], resulting in [Result].
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Prepared cash deposits up to $[Amount] with zero discrepancies.
- Used [Type] register system to ring up customer purchases, process payments and issue receipts.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
Room Attendant, Comfort Inn, May 2002-March 2003City , STATE
- Cleaned guest rooms and changed linens according to specific company guidelines and ensured that each room met standard setup compliance.
- Provided deep cleaning services for areas in need of additional sanitation.
- Delivered extra linens, paper products, and toiletries to guests.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Used specific cleaning products in each guest room as per company procedures.
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Replenished each guest room with necessary supplies including water glasses, toiletries, and paper products.
- Quickly and effectively responded to guest inquiries and requests.
- Vacuumed, dusted, and polished furniture in the common areas including hallways and waiting areas at elevators.
- Organized supplies for efficient use based on expected customer needs.
- Managed the linen cart, keeping it neat and organized.
- Made sure that each guest room was locked after performing housekeeping services and maintained complete security of such rooms at all times.
- Laundry
Education and Training
Some College (No Degree)Graphic Design, , Pikes Peak Community College, CityState
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Resume Strength
- Completeness
- Word choice
- Length
- Measurable results
- Strong summary
Resume Overview
School Attended
- Pikes Peak Community College
Job Titles Held:
- Residential Aid
- Sales Associate
- Room Attendant
Degrees
- Some College (No Degree)
