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Residential Aid Resume Example

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RESIDENTIAL AID
Summary

I have experience working in hotel housekeeping.

Skills
  • Emergency first aid
  • CPR and First Aid certified
  • CPR and first-aid
  • Medicaid familiarity
Experience
Residential Aid, Carter's, Inc., March 2016-August 2018Mission , TX
  • Cleaned and organized patients' living quarters.
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Read and recorded temperature, pulse and respiration.
  • Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Checked mail, shopped for groceries and handled bill payments.
  • Coached patients on at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Cleaned houses and living spaces, ran errands and cooked meals for over 10 patients daily.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Organized personal and professional calendars.
Sales Associate, Pyramid Hotel Group, April 2004-October 2006Lakewood , CO
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Offered product and service consultations and employed upselling techniques.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Negotiated and closed deals with minimal oversight.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Processed orders through system and coordinated product deliveries.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Won store sales competition for [Task], resulting in [Result].
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
Room Attendant, Comfort Inn, May 2002-March 2003City , STATE
  • Cleaned guest rooms and changed linens according to specific company guidelines and ensured that each room met standard setup compliance.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Delivered extra linens, paper products, and toiletries to guests.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Used specific cleaning products in each guest room as per company procedures.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Replenished each guest room with necessary supplies including water glasses, toiletries, and paper products.
  • Quickly and effectively responded to guest inquiries and requests.
  • Vacuumed, dusted, and polished furniture in the common areas including hallways and waiting areas at elevators.
  • Organized supplies for efficient use based on expected customer needs.
  • Managed the linen cart, keeping it neat and organized.
  • Made sure that each guest room was locked after performing housekeeping services and maintained complete security of such rooms at all times.
  • Laundry
Education and Training
Some College (No Degree)Graphic Design, , Pikes Peak Community College, CityState
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average
Resume Strength
  • Completeness
  • Word choice
  • Length
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Pikes Peak Community College

Job Titles Held:

  • Residential Aid
  • Sales Associate
  • Room Attendant

Degrees

  • Some College (No Degree)

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