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Residential Advisor Resume Example

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RESIDENTIAL ADVISOR
Summary

Dedicated Resident Advisor knowledgeable about campus standards, safety requirements and emergency response protocols. Highly energetic, goal-oriented and diligent in planning activities and de-escalating conflicts. Competent in applying campus policies fairly and equally. Well-organized, caring and attentive to student needs. Successful at completing room and building inspections and connecting often with residents. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Leadership skills
  • Recordkeeping
  • Personable and friendly
  • Fast learner
  • Dedicated
  • Wellness coach
  • CPR and First Aid certified
  • Client-focused
  • Crisis intervention
  • Mental health support
  • Crisis Intervention Techniques
  • Exceptional problem solver
  • MS Office
  • File management
  • Court procedures
  • Safety inspections
  • Shift coverage
  • Activities management
  • Team building and relationships
  • Accurate record keeping
  • Business operations
  • Customer service
  • Supervision
  • Problem resolution
  • Project organization
  • Relationship development
  • Planning and coordination
  • Administrative support
Experience
Residential Advisor/Shift Supervisor | 04/2018 to 01/2020
Job Corps. - Pittsburgh, PA
  • Developed and deepened relationships with residents and fellow staff.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Led campus tours, new resident orientation and ongoing educational sessions.
  • Fostered relationships with residents, and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Completed daily resident welfare checks and coordinated with facility staff to ensure resident needs were met.
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and potential hazards .
  • Helped residents living with Mental Illness and Hygiene conditions with personal needs.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Prepared flyers to inform students of on-campus events and meetings, posting to bulletin boards to attract attention.
  • Advised and referred students to appropriate re
  • Encouraged and educated students on maintaining appropriate noise levels, living conditions and respecting others' rights.
  • Identified students' individual strengths and encouraged extra-curricular activities in areas of interest.
  • Assisted students in planning and meeting program service goals by organizing community service and fundraising opportunities.
  • Collaborated with faculty advisors to address and facilitate working through students' academic difficulties, deficiencies and personal concerns.
  • Established professional rapport with hall residents, building lasting relationships with people ofvarious ages and from all cultures.
  • Attended campus meetings, staff seminars, in-service training programs and workshops to learn how to increase program and skill development.
  • Participated in room choosing, orientation, maintenance, room change requests and opening and closing of residence halls.
  • Facilitated bereavement groups, and provided counseling and emotional support to help residents cope with loss.
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Maintained compliance with company policies, objectives and communication goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Behavior Specialist | 09/2016 to 01/2019
Community Alternatives Inc. - Pittsburgh, PA
  • Leveraged data and collaborated with executive leaders to refine and improve discipline protocols.
  • Developed and implemented departmental support systems to meet strategic objectives.
  • Organized and prepared instructional materials, communiqués, and reports.
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.
  • Developed Individual Education Programs (IEP) to establish student outcome goals and define educational strategies; leveraged developmental practices and educational theories to achieve educational objectives.
  • Fostered relationships with students to increase engagement, and periodically reported student progress to parents/guardians and school leadership.
  • Delivered specialized classroom instruction to broad range of students with developmental disorders, including autism using ABA.
  • Charted and recorded information in client files.
  • Developed comprehensive treatment plans focusing on accurate diagnosis and behavioral treatment of problems.
  • Documented all patient information including service plans, treatment reports and progress notes.
  • Interacted with clinical staff and external resources such as school or community personnel.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
Phlebotomist | 06/2013 to 01/2016
UPMC - Pittsburgh, PA
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Assisted medical care providers by aiding with routine and specialized procedures, administering medication and performing drug tests.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
  • Verified collection orders and communicated discrepancies to nurses.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Delivered high-quality and compassionate treatment to indigent and low-income patient communities.
  • Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
  • Ensured proper entry and processing of patient prescriptions in company system.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
  • Escorted patients to examination rooms and prepared for physician exams.
  • Maintained HIPAA compliance across all patient data-handling, systems and training.
  • Measured urine specimens and delivered to laboratory.
  • Visited with residents to provide sensory stimulation and reality orientation.
  • Performed pregnancy tests and sent specimens for laboratory testing.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Tested patients' blood glucose levels.
  • Worked as part of team to execute proper care of body mechanics and safety of patient.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Provided caring companionship to elderly and developmentally disabled patients.
Personal Trainer | 02/2004 to 01/2019
LA Fitness - Raleigh, NC
  • Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Supplied clients with list of exercises and activities.
  • Arranged motivational exercise programs to promote healthy lifestyle choices.
  • Developed orthopedic exercise rehabilitation training plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
  • Communicated with clients to determine goals and performed client assessments.
  • Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep all client information current.
  • Successfully completed training initiatives, increasing customer loyalty.
  • Assisted clients with coming up with reasonable diets and nutritional guidelines.
  • Created fitness routines to motivate clients to remain in wellness programs.
  • Led, instructed and motivated individuals during exercise activities, including cardiovascular exercise, strength training and stretching.
  • Created individual workout routines based on member fitness level.
  • Implemented continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
  • Provided clients with educational information, including materials on preventative care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Planned individualized fitness programs and nutrition plans to help clients achieve weight loss goals and improve cardiovascular training effectiveness.
  • Developed orthopedic exercise rehabilitation plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
  • Studied multiple programs to provide health education, wellness and fitness program development to clients.
Pharmacy Technician | 09/1999 to 07/2002
Giant Eagle - Erie, PA
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Answered patient questions regarding medication.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Restocked shelves and prepared expired drugs for return.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education and Training
Penn Foster Career School - Scranton, PA
Currently Enrolled
Dental Assistant , 06/2020
Life Saver Training - Pittsburgh, PA
Diploma
Phlebotomy, 08/2017
California University of Pennsylvania - California, PA
Bachelor of Science
Counseling Psychology, 05/2012
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Resume Overview

Companies Worked For:

  • Job Corps.
  • Community Alternatives Inc.
  • UPMC
  • LA Fitness
  • Giant Eagle

School Attended

  • Penn Foster Career School
  • Life Saver Training
  • California University of Pennsylvania

Job Titles Held:

  • Residential Advisor/Shift Supervisor
  • Behavior Specialist
  • Phlebotomist
  • Personal Trainer
  • Pharmacy Technician

Degrees

  • Currently Enrolled
    Diploma
    Bachelor of Science

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