resident services assistant resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions. Friendly Sales Assistant specializing in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within a fashion-forward customer demographic.

  • Awarded “Employee of the Month” in 2019.
  • Supervised team of 10 staff members training new employees in the men's suit department.
  • Resolved product issue through consumer testing.
  • Sales - Increased sales by 90% over a two year period in selling dressing shoes in the suit department.
  • Exceptional customer service
  • Cooperative team member.
  • Extremely organized.
  • Quick learner.
  • Attention to detail, office, organizing, Quick learner, verbal communication.
  • Strong communication skills.
  • Service-oriented
  • Works well under pressure
  • Sales trends
  • Stocking and replenishing
  • Social perceptiveness
  • Problem-solving skills
  • Cash Handling
  • Multi-tasking strength
Work History
Resident Services Assistant, 01/2021 - 05/2021
Vitality Senior Living Pensacola, FL,
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
Sales Associate, 01/2021 - 05/2021
Liberty Healthcare Corporation Fresno, CA,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Measured customers' feet to determine proper shoe size, using Brannock device.
Sales Associate, 06/2019 - 01/2021
Liberty Healthcare Corporation Georgetown, DE,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted sales by 10% conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Tracked stock using company inventory management software.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved perfect attendance and on-time record.
  • Processed product returns and assisted customers with other selections.
  • Determine customer needs based on personal features and other customer preference-related factors; suggest additional merchandise to compliment customer selection.
  • Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs.
  • Prepared merchandise for sales floor by pricing or tagging
Cashier/Kitchen Staff Member , 12/2018 - 04/2019
Smile Brands Irving, TX,
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained 100% clean, trash-free workspaces to maximize productivity and safety.
  • Combined ingredients according to precisely written recipes to produce top-quality food and minimized preparation time and food waste.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Dental Assistant, 08/2018 - 12/2018
Changrui (Ray) LIU, D.D.S. Dentistry City, STATE,
  • Prepared patients for dental treatments by welcoming, comforting, and draping patients.
  • Correctly arranged instrument trays prior to dental procedures and surgeries.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Documented patients' dental health information, medical history, and vital signs.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Scheduled appointments, prepared bills, and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Managed over 50 customer calls per day.
Bachelor of Science: Biology, Expected in 05/2024
California State University, Fresno - Fresno, CA,
Status -
High School Diploma: , Expected in 06/2020
Lawndale High School - Lawndale, CA
Status -
  • First Aid certification.
Spanish :
Native or Bilingual:
Negotiated :

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Resume Overview

School Attended

  • California State University, Fresno
  • Lawndale High School

Job Titles Held:

  • Resident Services Assistant
  • Sales Associate
  • Sales Associate
  • Cashier/Kitchen Staff Member
  • Dental Assistant


  • Bachelor of Science
  • High School Diploma

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