resident services assistant resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Enthusiastic Resident Service Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Residents needs and the importance of team work. Motivated to learn, grow and excel in Healthcare field.
Skills
Relationship development
Team management
Communications
First Aid/CPR
Project organization
Customer service
Supervision
Process improvement
Team building
Problem resolution
MS Office
Work History
Resident Services Assistant, 07/2020 to Current Vitality Senior Living – Spring Hill, TN,
Enforced policies and safety standards through building and room rounds.
Conducted daily welfare checks and coordinated with facility staff to meet all resident needs.
Supported personal needs of residents dealing with diverse conditions.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Promoted positive relations between residents and staff.
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Home Health Aide, 06/2019 to 01/2020 Amedisys Home Health Services – College Park, GA,
Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Developed rapport to create safe and trusting environment for care.
Promoted development of healthy lifestyle to meet health and wellness objectives.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Maintained clean, safe and well-organized patient environment.
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Provided transportation, managing and scheduling appointments.
Constructed cognitively stimulating activities.
Traveled to clients' homes to provide healthcare services and promote continuity of care.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Supervised daily activities and provided assistance when needed.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Med Tech/ Resident Aide, 06/2014 to 02/2017 Forest Oaks ALF – City, STATE,
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Determined specific needs and provided most appropriate level of services for patient well-being.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to Nursing Director.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Monitored and assisted residents through individual service plans.
Remained alert to problems or health issues of clients and competently responded.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Education
Associate of Science: Criminal Justice, Expected in 04/2013 to American InterContinental University - Schaumburg, IL, US, GPA:
Bachelor of Science: Forensics, Expected in 04/2015 to American InterContinental University - Schaumburg, IL, US, GPA:
MBA: Healthcare Management, Expected in 06/2018 to American InterContinental University - Schaumburg, IL, US, GPA:
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