I am an Administrative Assistant with over 9 years of office experience. Skilled in data entry and multi-tasking, I am able to work in a busy office setting answering phones while assisting others maintaining a positive attitude. I have a background in finance and believe in completing any task with excellence and in a timely manner.
Excellent communication skills
Professional phone etiquette
Advanced clerical knowledge
Willingness to learn new skills
Excellent planner and coordinator
07/2013 to 06/2015
Resident Retention and Event PlanningApartment Life – Decatur, Georgia Worked in close cooperation with the residential leasing office to promote resident satisfaction and community involvement. Conducted surveys to monitor and enhance resident satisfaction. Coordinated and executed multiple monthly community projects for social engagement as well as resident enhancement.
08/2010 to 06/2012
Front Office Administrator and Coding SpecialistFloyd Medical Center – Rome, Georgia Provided Administrative support to multiple physicians. Greeted patients, visitors and other office personnel and helped direct them to their proper location. Provided patient care by answering and managing incoming and outgoing calls while recording accurate messages. Collected and posted patient financial information.
09/2008 to 08/2010
Front Office CoordiatorHarbin Clinic – Rome, Georgia Managed reception services for the front office of a multi-physician pediatric clinic. Greeted patients, scheduled appointments, collected and updated demographic information. Provided hospital billing and coding services for physicians in a timely manner.
08/2003 to 08/2008
Administrative AssistantJeffrey D. Newman, CPA – West Union, Ohio Provided cheerful customer service, answered and managed calls while recording messages. Ordered and distributed office supplies. Completed payroll service for multiple companies and delivered pertinent data in a timely manner.
Bachelor of Science: Business Administration Shawnee State University - Portsmouth, Ohio