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Resident Relations Representative Resume Example

Resume Score: 80%

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RESIDENT RELATIONS REPRESENTATIVE
Summary
To obtain a challenging, rewarding and enriching position that utilizes my administrative, organizational and customer service skills; with opportunity for growth and advancement.
Skills
  • Strong Interpersonal Skills
  • Excellent Communication Skills
  • Self Motivated
  • Team Player
  • Conflict Resolution 
  • Focused / Calm under pressure
  • Experienced with Excel, Google Docs, Power Point, Yelp / Social Media
  • Strong knowledge of Torrey Hills, Torrey Villas, and Torrey Ridge Properties 
Experience
01/2016 to Current
Resident Relations Representative Irvine Company － San Diego, CA
  • Provides superior level of customer service
  • Maintains and achieve resident Renewal Sales goals
  • Move-In Specialist / Assist residents with the move in process
  • Successfully tours and leases apartments when needed
  • Processes resident applications, lease documents, renters insurance, and other documents
  • Demonstrates ability to solve complex resident relation issues in a timely manner
  • Records accurate data on prospects and residents
  • Performs community inspections/walks for violations
  • Maintains filing, communications and record keeping in accordance with ICAC policies and procedures
07/2015 to 12/2015
Administrative Role: Temp Eastridge Workforce Solutions － San Diego, CA
  • Built Administrative Skills
  • Learned and adapted to companies needs and standards
04/2014 to 09/2015
Sales Associate Madewell － San Diego, CA
  • Delivered amazing service and build sales by styling / wardrobing each customer based on their needs
  • Mutli-task / Connect with multiple customers at a time, making things quick and easy
  • Organized and maintained backroom and sales floor to standards
  • Garment sizing / fit sessions
  • Assisted with events, merchandising, style boards 
07/2011 to 09/2014
Key Holder/ Merchandiser American Apparel － San Diego, CA
  • Assigned daily responsibilities to sales associates and cashiers
  • Opened and closed store
  • Maintained cash flow and safe keeping utilizing Retail Pro and excel
  • Window displays and outfitting
  • Special in-store visuals projects
  • Seasonal flips / holiday decorations / outfitting
  • Product placement / Managing floor assortment
  • Communication / implementation of Factory HQ visuals standards and store layout
  • Overall store cleanliness and store organization
  • Maintained visual merchandise vouchers weekly reports to optimize store sales
  • Maintained display mannequins
Education and Training
Communications Mesa Community College － San Diego, CA
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Resume Overview

Companies Worked For:

  • Irvine Company
  • Eastridge Workforce Solutions
  • Madewell
  • American Apparel

School Attended

  • Mesa Community College

Job Titles Held:

  • Resident Relations Representative
  • Administrative Role: Temp
  • Sales Associate
  • Key Holder/ Merchandiser

Degrees

  • Communications

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