Resident Relations Representative Resume Example
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RESIDENT RELATIONS REPRESENTATIVE
Summary
To obtain a challenging, rewarding and enriching position that utilizes my administrative, organizational and customer service skills; with opportunity for growth and advancement.
Skills
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Experience
01/2016 to Current
Resident Relations RepresentativeEssex Property Trust － Newark , CA
- Provides superior level of customer service
- Maintains and achieve resident Renewal Sales goals
- Move-In Specialist / Assist residents with the move in process
- Successfully tours and leases apartments when needed
- Processes resident applications, lease documents, renters insurance, and other documents
- Demonstrates ability to solve complex resident relation issues in a timely manner
- Records accurate data on prospects and residents
- Performs community inspections/walks for violations
- Maintains filing, communications and record keeping in accordance with ICAC policies and procedures
07/2015 to 12/2015
Administrative Role: TempBrooks Furniture － City , STATE
- Built Administrative Skills
- Learned and adapted to companies needs and standards
04/2014 to 09/2015
Sales AssociateMadewell － City , STATE
- Delivered amazing service and build sales by styling / wardrobing each customer based on their needs
- Mutli-task / Connect with multiple customers at a time, making things quick and easy
- Organized and maintained backroom and sales floor to standards
- Garment sizing / fit sessions
- Assisted with events, merchandising, style boards
07/2011 to 09/2014
Key Holder/ MerchandiserAmerican Apparel － City, State
- Assigned daily responsibilities to sales associates and cashiers
- Opened and closed store
- Maintained cash flow and safe keeping utilizing Retail Pro and excel
- Window displays and outfitting
- Special in-store visuals projects
- Seasonal flips / holiday decorations / outfitting
- Product placement / Managing floor assortment
- Communication / implementation of Factory HQ visuals standards and store layout
- Overall store cleanliness and store organization
- Maintained visual merchandise vouchers weekly reports to optimize store sales
- Maintained display mannequins
Education and Training
CommunicationsMesa Community College － City, State
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Resume Overview
School Attended
- Mesa Community College
Job Titles Held:
- Resident Relations Representative
- Administrative Role: Temp
- Sales Associate
- Key Holder/ Merchandiser
Degrees
- Communications
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