resident monitor resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships with great customer services and security awareness skills, seeking to achieve a rewarding position within your company.
Skills
Security awareness
Documentation abilities
Regulatory requirements
Problem resolution
Data management
Organization
Team building
Customer service
MS Office
Education and Training
Alpha OmegaConyers, GA, Expected in ā āHigh School Diploma: - GPA:
Tidewater Community CollegeNorfolk, VAExpected in ā ā:Criminal Justice - GPA:
Experience
Dismas Charities - Resident Monitor Midland, TX, 04/2017 - Current
Completed required documentation on residents behaviors, movements and incidents.
Kept all building areas organized, clean and neat.
Maintained safety and control of facility residents.
Schedule weekly meetings with director and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
Fostered relationships with residents and work with new residents to optimize acclimation and ease transition to new living environment.
Advised and referred residents to appropriate resources in personal, social and academic matters.
Led facility tours, new resident orientation and ongoing educational sessions.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Conducted rounds of dorms and building to check on compliance and safety issues, including unlocked windows, propped open doors and inmate accountability.
Residential Services, Inc./Rsi - Group Home Manager Chapel Hill, NC, 10/2012 - 03/2017
Administered and allocated budget to control costs and optimize use of resources.
Assisted residents by educating individuals on life and social skills, daily hygiene and nutrition.
Coordinated community activities to promote social skills and community participation.
Scheduled medical appointments with doctors and provided safe transportation for mental health residents to and from all medical appointments.
Performed monthly budget analysis to document petty cash and expenses.
Approved activities that were compliant with the facility's policies, adhered to the budget and offered educational value.
Requested and identified specialized services for residents such as physical therapy, psychological testing and vocational assessments.
Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
Reported, investigated and followed up on abuse and neglect cases.
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