resident life manager resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Driven Realtor with 3 years of experience managing rentals, sales and purchases of residential and commercial properties. Polished in researching market conditions, preparing documents and conferring with escrow companies, lenders and home inspectors. Friendly professional with sound knowledge of successful marketing strategies and strong interpersonal skills. Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 3 years of related experience combined with results-focused and quality-driven approach.
Skills
Sales and marketing aptitude
Business partnerships
Issue escalation
Application processing
Record keeping
Property amenities
Corporate policies and procedures
Event planning
Property tours
Knowledge of leasing and market conditions
Sales and marketing
Multi-family property management
Computer skills
Experience
Resident Life Manager , 01/2023 to Current Windermere Real Estate – Denver, CO,
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer services.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered product questions with up-to-date knowledge of sales and promotions.
Realtor, 02/2020 to Current Transwestern – Columbia, SC,
Managed real estate transactions from initiation to closing.
Scheduled home viewings with potential buyers.
Maintained current and accurate CRM database of prospective customers.
Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
Generated list of properties to meet specific client needs.
Researched and determined competitive market price.
Represented buyers and sellers in major real estate transactions.
Accompanied buyers during property inspections.
Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
Promoted properties via advertisements, open houses and multiple listing services.
Promoted sales through advertising, open houses and Multiple Listing Services.
Executed marketing efforts via cold calling, postcard mailings and door knocking,
Developed relationships with asset management companies and local builders to link affordable units and buyers.
Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
Property Manager, 05/2022 to 01/2023 H&R Block, Inc. – Southfield, MI,
Coordinated and followed up on maintenance requests for residents.
Responded quickly to concerns regarding community from prospective and current residents.
Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
Prepared lease paperwork and obtained signatures and first payments from new residents.
Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Contacted and followed up with tenants on renewal notices.
Encouraged prospective tenants to fill out applications after property tours.
Detailed application requirements and answered questions from prospective tenants.
Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
Tax Preparer Assistant, 12/2021 to 05/2022 Intuit – City, STATE,
Handled resident complaints and expedited maintenance requests.
Inspected properties regularly to identify deficiencies and schedule repairs.
Updated tenant and unit information to keep current in housing database.
Met with prospective tenants to show property and assess applications or sign leases.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Education and Training
: , Expected in to Joliet Junior College - Joliet, IL GPA:
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