resident counselor resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Knowledgeable about security policies, student resources and strategies for building strong and productive relationships with students, staff and colleagues. Positive, upbeat and clear communicator with good interpersonal, multitasking and problem-solving abilities. Proficient in updating logs and filing reports.

  • Effectively manage others to achieve goals
  • Active Listening
  • Working under pressure
  • Problem-solving
  • Perseverance and motivation
  • Critical thinking
  • Time management
  • Tutoring
  • Compassion
  • Patience
Resident Counselor, 10/2021 to Current
Common SpiritSan Augustine, TX,
  • Established professional rapport with hall residents, building lasting relationships with people of various ages and from different cultures.
  • Coordinated, planned and supervised hall gatherings and functions to promote and increase social skills among students.
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
  • Identified students' individual strengths and encouraged extra-curricular activities in areas of interest.
  • Attended campus meetings, staff seminars, in-service training programs and workshops to learn how to increase program and skill development.
Residential Counselor, 05/2021 to Current
Arrow Child And Family MinistriesConroe, TX,
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Promoted positive relations between residents and staff.
  • Enforced policies and safety standards through building and room rounds.
  • Engaged Skill curriculum and Unarmed Self-Defense intervention techniques to deescalate aggressive and hostile behavior of residents.
  • Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
  • Supported residents in coping with emotions and fears through one-on-one sessions.
Online and In-Person Tutor, 07/2020 to 04/2021
Hudson City School DistrictHudson, OH,
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Encourage student(s) in earning processes and finding different solutions to work out problems if it's not helping.
  • Review materials used in classes, explain various topics, and answer all students' doubts regarding that topic.
  • Collaborated with parents to create tutoring sessions appropriate for students' age, learning preference, and learning style.
  • Met with students and discussed educational goals and expectations.
  • Stressed importance of good study habits and developed homework schedules, encouraging students to create personalized study plans.
Spiritual Mentor , 07/2019 to 04/2020
University Of KentuckyLexington, KY,
  • Worked with individuals to help understand and overcome personal, social, or behavioral problems affecting educational or vocational situations.
  • Provided special services such as alcohol and drug prevention programs and classes to teach students to handle conflicts without resorting to violence.
  • Mentored over 20-40 freshman and sophomore college students on residential halls.
  • Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Supported individuals with depression to help communication, social, and daily living skills.
  • Planned spiritual, educational, and social activities to promote improvements in functions and integration.
Internship, 12/2019 to 02/2020
Ripple Of OneCity, STATE,
  • Interact one-on-one with groups of children; ages vary from 6 months to-18 years old.
  • Teaching children and adolescence to reduce debt with financial coaching, budgeting, and life skills training.
  • Strengthening relationships with children and parents at program and offering resources for them.
  • Handling incidents among children, adolescents, and teenagers and reporting them supervisor helps them handle situations among each other.
  • Organized company files and created support system to decrease workload and increase productivity of account managers.
  • Sorted and organized materials such as physical files, tracking spreadsheets, and reports.
Internship Student, 08/2019 to 11/2019
Helping Hands Foster CareCity, STATE,
  • Built solid and trusting rapport with children fostering trust and communication.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Offered individual attention for children dealing with learning, emotional, or home problems.
  • Recruited and trained all volunteers and staff in care of children and facility procedures.
Student Resident Assistant, 07/2017 to 04/2019
Southern Wesleyan UniversityCity, STATE,
  • Respond to lockouts, emergencies, and policy violations.
  • Design and implement experiences for floor members that enhance residents' social, educational, community, and personal development and connect them to floors, living-learning community.
  • Enforced policies and safety standards through building and room rounds.
  • Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
  • Assisted with support services, including coordination of activities and resident programming
  • Participated in meetings and training, including person and group development
Education and Training
Master of Science: Social Work, Expected in 05/2023 to Winthrop University - Rock Hill, SC
Bachelor of Science: Human Services, Youth Ministry, Expected in 05/2020 to Southern Wesleyan University - Central, SC
High School Diploma: , Expected in 06/2016 to South Pointe High School - Rock Hill, SC
  • Children Sexual Abused, Darkness to Light Program-May 2021
  • Unarmed Self Defense Training - May 2021
  • CPR, Methodist Home for Children - May 2021
  • QPR Suicidal Prevention Certificate- May 2020
  • Mental Health First Aid Training - May 2019

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Resume Overview

School Attended

  • Winthrop University
  • Southern Wesleyan University
  • South Pointe High School

Job Titles Held:

  • Resident Counselor
  • Residential Counselor
  • Online and In-Person Tutor
  • Spiritual Mentor
  • Internship
  • Internship Student
  • Student Resident Assistant


  • Master of Science
  • Bachelor of Science
  • High School Diploma

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