Dedicated Resident Care Specialist with extensive experience in patient care and facility administrative functions. Strong patient care skills combined with ability to evaluate and advocate for patient needs. Proven history of cultivating a solid patient a rapport to provide exceptional care and patient education. Providing skilled care to elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility.
Skills
Nutrition and Diet
Feeding Assistance
Linen Replacements
Emotional and Social Support
Output Monitoring and Reporting
Electronic Recordkeeping
Bedsore Prevention
Fluid Measurement
Vital Signs Collection
Activities of Daily Living ADL Support
Empathy and Compassionate Care
Blood Sugar Monitoring
Medical Terminology
Injury Prevention
Medication Administration
Universal Precautions
First Aid Certification
Phlebotomy Training
Time Management
Oral Hygiene
Emergency Response
Patient Positioning
Family Education
HIPAA Compliance
Infection Prevention and Control
CPR Certification
Patient Safety Management
Work History
Resident Care Specialist, 03/2021 - Current Benchmark Senior Living – South Windsor, CT,
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Monitored and assisted residents through individual service plans.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Administered medications to patients and remained vigilant for negative side effects.
Checked vital signs on daily basis and contacted supervisor regarding any patient health concerns or behavioral changes.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Document Coordinator, 06/2020 - Current Alliance Healthcare Services, Inc. – Casa Grande, AZ,
Completed Document Acquisition, Document processing, Brand Awareness and Promotion (Ford), as well as offered excellent Customer Service.
Routed documents within document management system (DMS) and internal databases.
Gathered, reviewed and input Vehicle Lemon Law reports each day using STELLA Analysis software.
Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
Manipulated and converted documents to meet needs of individual personnel or projects.
Prepared documents, such as contracts, statements of work, budgets, Titles, Liens, Loans, non-disclosure agreements and appendices.
Transmitted documents, organized revisions and tracked changes.
Converted documents from one application to another, including cleaning, formatting and applying styles as needed.
Led development and review of contractual documents binding relationship between company and clients, partners, vendors and employees.
Home Health Care Provider, 07/2001 - 03/2020 Private Care – City, STATE,
Delivered compassionate care to improve and enhance patient lives.
Assisted disabled clients to support independence and well-being.
Cooked tasty, nourishing meals for patients with Diabetes and Cancer conditions to promote better nutrition.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Administered medication as directed by physician.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
Checked vital signs on daily basis and contacted supervisor regarding any patient health concerns or behavioral changes.
Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
Operations Manager and Founder, 03/2015 - 04/2019 By The Bay Reps – City, STATE,
Managed Operations for a National Animal Distribution Company.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Recorded inventory sales into organization's weekly income report.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Applied customer feedback to develop process improvements and support long-term business needs.
Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Propelled continuous improvements and strategically capitalized on current market trends.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Developed and maintained relationships with customers and suppliers through account development.
Conducted monthly inventories of raw materials and components on work floor.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Education
Bachelor's: Marketing Management, Expected in 08/2019 - Western Governors University - Salt Lake City, UT, GPA:
Coursework in Market Management, Operations Management, and Finance.
Received the WGU Leadership Scholarship.
Member of The American Marketing Association.
Graduated in Top 15% of Class.
Associate of Science: Pre Med, Expected in 04/2004 - Delta College - Bay City, MI, GPA:
Graduated in Top 10 % of Class
Coursework in Pre-Med, Chemistry, and Surgical Technology
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