LiveCareer-Resume

resident care assistant resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers. Highly adept at customer service associates with talent for interacting with staff at all levels of organization and public.

Skills
  • Interior decorating
  • Point of Sale Knowledge
  • Excellent people skills
  • Social perceptiveness
  • Sales training
  • Problem-solving skills
  • Client Service
  • Product and Service Sales
  • Exceptional Customer Service
  • Professional demeanor
  • Adapt to diverse groups
  • Communication skills
  • Relationship building
Education
Schreiner University Kerrville, TX Expected in 05/2021 Bachelor of Arts : Communication Design - GPA :
San Antonio College San Antonio, TX Expected in Associate of Arts : American Sign Language (ASL) - GPA :
University of Mary Hardin-Baylor Belton, TX Expected in Associate of Arts : Printmaking - GPA :
Work History
Bethany Lutheran Homes - Resident Care Assistant
La Crosse, WI, -
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Manager.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Escorted residents to community activities and games and encouraged participation.
  • Conversed with assigned residents to determine emotional and physical state of being and reported changes to resident services director.
  • Assisted over 20 elderly, convalescents and disabled residents with daily living activities in residential care facilities.
  • Delivered and served meals and provided other dining needs, including help with consuming food.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Guided patients to restroom and executed diaper changes to support bladder and bowel relief requirements.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Terra Tech Corp - Sales Associate
Santa Ana, CA, 06/2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Prepared cash deposits up to $300 with zero discrepancies.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Engaged with customers to effectively build rapport and lasting relationships.
The Culinary Institute Of America - Sales Associate
San Antonio, TX, 06/2019 - 10/2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant spiritual and jewelry products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Processed product returns and assisted customers with other selections.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Bloomin' Brands, Inc. - Restaurant Busser
Franklin, TN, 03/2018 - 08/2018
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Greeted customers and answered any questions.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Monitored dining room inventory and replenished as necessary.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Assisted wait staff with timely food delivery and guest requests.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.

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Resume Overview

School Attended

  • Schreiner University
  • San Antonio College
  • University of Mary Hardin-Baylor

Job Titles Held:

  • Resident Care Assistant
  • Sales Associate
  • Sales Associate
  • Restaurant Busser

Degrees

  • Bachelor of Arts
  • Associate of Arts
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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