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resident care admin resume example with 3+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

I am an empathetic and compassionate Resident Care team member with commendable bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. I am skilled in charting accurately and providing high-quality patient-centered care with an In-depth knowledge of medical terminology and HIPAA regulations. I am a State-Certified Nursing Assistant and Medication Aide bringing 5 years of experience in healthcare settings. I have experience working with many Home Health Companies, Hospices, and Doctors office to coordinate optimal care for residents. I have a history of high family satisfaction. I love working with people to provide the highest quality of life possible.

Skills
  • Medical Records Management
  • Patient-focused direct and indirect Care
  • Medical office administration
  • Responding to emergencies
  • Patient and Family Relations
  • Documentation and organization
  • Quality Assurance Controls and Case Management
  • Compassionate caregiver
  • Efficient and reliable team player
  • Hard worker and willing to go above and beyond expectations,
Work History
02/2019 to 12/2019 Resident Care Admin Alpine Healthcare Management Llc | Asheboro, NC,
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Documented vital statistics and coordinated with health care providers.
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
  • Provided direct personal care and administrative services to clients.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Administered prescribed medications under direction of physician.
  • Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Managed 50 or more assisted living residents while also helping other departments.
02/2017 to 03/2019 Certified Medication Aide Adventist Health And Rideout | Paradise, CA,
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Kept digital records of patient details, medications, billing and other activities.
  • Administered prescribed drugs to high-volume patient caseload over more than 50 residents.
  • Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
06/2016 to 12/2017 Certified Nursing Assistant Highland Healthcare And Rehabilitation | City, STATE,
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Wellness Managers informed of changes once daily.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
06/2016 to 12/2017 Nutrition and Housekeeping Aide Circle Of Life Hospice | City, STATE,
  • Took meal trays to hospice patients and checked for satisfaction with dietary requirements.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Comforted family members, offered attentive listening and high level of emotional support. Made daily meals for family members during lunch and dinner hours.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Removed waste paper and other trash from premises to designated area.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Education
Expected in 05/2023 to to Continuing Education | Pre-Medicine Biology Major Kennesaw State University, Kennesaw, GA GPA:
  • Class of 2023
  • Member of The National Society of Collegiate Scholars
  • Member of Phi Eta Sigma National Honor Society
  • Dean's List Fall 2019
  • President's List Spring 2020
Expected in 08/2017 to to Medication Aide Certification | Prometric, Acworth GA, GPA:
Expected in 12/2016 to to High School Diploma | Bentonville High School, Bentonville, AR, GPA:

Part of a STEM program focusing on medical healthcare

  • Graduated with 3.9 GPA
  • National Merit Scholar
Expected in 07/2016 to to Nursing Aide Certification | Northwest Arkansas Community College, Bentonville, AR GPA:
Certificates

Certification Number: CN0014209928

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Resume Overview

School Attended

  • Kennesaw State University
  • Prometric
  • Bentonville High School
  • Northwest Arkansas Community College

Job Titles Held:

  • Resident Care Admin
  • Certified Medication Aide
  • Certified Nursing Assistant
  • Nutrition and Housekeeping Aide

Degrees

  • Continuing Education
  • Medication Aide Certification
  • High School Diploma
  • Nursing Aide Certification

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