LiveCareer-Resume

resident associate resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) XXX-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Multi-Line Phone Systems
  • Technologically Savvy
  • Administrative Support
  • Scheduling and Calendar Management
  • Verbal and Written Communication
  • Inventory Management
  • Recordkeeping and Bookkeeping
  • Multi-Line Telephone Skills
  • Multitasking and Time Management
  • Strong Organizational Skills
  • Task Prioritization
  • Excel Spreadsheets
  • Transporting Files
  • Ability to work well in teams and individually
  • Customer service
  • Leadership
  • Problem-solving
  • Experience working in residential settings with highly vulnerable populations, particularly those in health, mental health and substance use issues
  • A strong sense of prioritization and can coordinate multiple demands in a high-pressure environments
  • Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Professional and Polished Presentation
  • Safety Standards and Compliance
  • HIPAA Compliance
  • Group Activities
  • Microsoft Office
Experience
RESIDENT ASSOCIATE, 08/2021 to 05/2022
Associated Catholic CharitiesTimonium, MD,
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Coordinated appointments, meetings and conferences.
  • Prepared and prioritized calendars and correspondence.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
SALES ASSOCIATE, 10/2020 to 03/2021
WebstaurantstoreBloomsburg, PA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Organized and loaded product shipments and boxes.
SALES ASSOCIATE, May2020 to 08/2020
Weis Markets, Inc.Thurmont, MD,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide store, products and services information.
SALES ASSOCIATE, 02/2020 to 06/2020
Weis Markets, Inc.Woodstock, MD,
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
  • Stayed up to date on company products and services to support sales objectives.
  • Suggested products and services to match customers' stated needs and preferences.
  • Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
CREW LEAD, 01/2019 to 05/2019
University Of UtahProvo, UT,
  • Managed multiple employees in various job tasks throughout phases of project completion.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced safety mandates and OSHA restrictions with good leadership skills.
  • Balanced cash drawers, operated registers and prepared cash deposits.
RECEPTIONIST, 05/2018 to 08/2018
CambriaDallas, TX,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
SALES ASSOCIATE, 12/2015 to 12/2017
Weis Markets, Inc.Altoona, PA,
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Introduced customers to new offerings and updated accounts.
  • Personally delivered merchandise orders to clients, verifying accuracy of orders, processing payments and offering self as resource for future needs.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
SALES ASSOCIATE, 12/2014 to 12/2015
Weis Markets, Inc.Burnham, PA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
Education and Training
Bachelor of Arts: Sociology, Expected in 05/2021 to SAN DIEGO STATE UNIVERSITY - San Diego, CA,
GPA:
  • Minor in Social Work

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Resume Overview

School Attended

  • SAN DIEGO STATE UNIVERSITY

Job Titles Held:

  • RESIDENT ASSOCIATE
  • SALES ASSOCIATE
  • SALES ASSOCIATE
  • SALES ASSOCIATE
  • CREW LEAD
  • RECEPTIONIST
  • SALES ASSOCIATE
  • SALES ASSOCIATE

Degrees

  • Bachelor of Arts

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