resident assistant resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Hospitable, creative and motivated individual, desires fast-paced position where communication and leadership skills can help improve the quality of the establishment. Stellar speaking and writing skills. Adheres to rules and ethical standards. Experienced in guidance and support initiatives focused on making difference in community. Also providing performance objectives to provide a safe and secure environment. Operated in a nurturing and drama free environment.

  • Moral conduct
  • Student Leadership
  • Student Advisory
  • Residential Support
  • Patient Care
  • Cleaning
  • Meal Planning and Preparation
  • Effective Planning
  • Patient Management
  • Direct Patient Care
  • Professional speaking
  • Administrative support
  • Team Player
  • Resolution-oriented
  • Safety and compliance
  • Activity Planning
  • Indirect Patient Care
  • Self-confident
  • Time management
  • Patient Assessments
  • Supportive
  • Case Management
Work History
12/2019 to Current
Resident Assistant Arbor Terrace Of Knoxville Knoxville, TN,
  • Developed rapport to create safe and trusting environment for care.
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Performed several administrative duties, including room transfers, incident reports and maintenance requests.
  • Changed bed linens, dumped trash and efficiently handled [Task] to promote resident comfort.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
04/2020 to 09/2020
Environmental Services Housekeeper Sutter Health Santa Rosa, CA,
  • Removed waste paper and other trash from premises to designated area.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Trained new employees on all departmental procedures and provided assistance in finding necessary bedding items and cleaning supplies.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
08/2015 to 01/2019
Facility Manager Beam Suntory, Inc. Miami, FL,
  • Conducted daily] inspections of facility grounds, external structure, systems, and equipment.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Supervised staff of three, including EVS and contract workers in day-to-day activities.
  • Maintained store equipment, including computers, printers and fax machines.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Evaluated employee performance on weekly basis and conveyed constructive feedback to improve skills.
03/2011 to 01/2012
Receptionist Saber Healthcare Group, Llc Harrisburg, PA,
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Provided clerical support to three company employees by copying, faxing and filing documents.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
Expected in 06/2007 to to
High School Diploma:
Colorado High School Charter - Denver, CO,
Expected in 02/2011 to to
: Medical Assisting
Everest College - Colorado Springs - ,

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Resume Overview

School Attended

  • Colorado High School Charter
  • Everest College - Colorado Springs

Job Titles Held:

  • Resident Assistant
  • Environmental Services Housekeeper
  • Facility Manager
  • Receptionist


  • High School Diploma

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