Highly organized and dedicated Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to work well independently or in team environments.
Skills
Clerical support
Extremely organized
Team leadership
Document scanning
Skilled in Microsoft Office and Mac OS
Budgeting and finance
Self-motivated
Cash handling
Customer service
Customer satisfaction
Oral and written communication
Time management
Organization, prioritizing, and multi-tasking
Creative thinker
Education
Hinds Community CollegeUtica, MSExpected in Spring 2018 ā āAssociate of Applied Art :Business Administration - GPA:
Graduated with 3.6 GPA
Graduated magna cum laude
Dean's List Fall 2016- Fall 2018
Member of Phi Theta Kappa
Member of Student Support Services
Highest GPA in Business Administration- Spring 2018
Member of Alpha Beta Gamma
Alcorn State UniversityLorman, MSExpected in Fall 2020 ā āBachelor's Degree:Business Administration/Accounting - GPA:
Dean's List Fall 2018
Elected to Secretary for Zeta Xi Chapter of Delta Mu Delta in 2019-2020
Elected to Vice President for National Association of Black Accountants in 2019-2020
Member of IMPACT Community Service Organization
Member of NAACP
Received Transfer Scholarship for 2018-2020
Work History
Arbor Terrace Of Knoxville - Resident Assistant Knoxville, TN, 01/2019 - Current
Worked to improve and enhance patient lives through effective and compassionate care.
Maintained clean, safe and well-organized patient environment.
Counseled peers on career, academic and personal concerns.
Enforced and implemented all university and campus housing policies.
Encouraged community atmosphere by implementing educational and social programs.
Francesca's Collections, Inc. - Retail Sales Associate Spotsylvania, VA, 02/2017 - 08/2018
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Answered customer questions regarding merchandise and pricing.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Created and implemented social, educational and recreational programs for residents.
Monitored progress and documented any status changes accordingly.
Supervised daily activities and provided assistance when needed.
Coached students on useful life and personal care skills.
Performed several administrative duties, including room transfers, incident reports and maintenance requests.
Accomplishments
Monetary Transactions Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Customer Service Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive dining experience for all rest.
Skills
Clerical support
Extremely organized
Team leadership
Document scanning
Skilled in Microsoft Office and Mac OS
Budgeting and finance
Self-motivated
Cash handling
Customer service
Customer satisfaction
Oral and written communication
Time management
Organization, prioritizing, and multi-tasking
Creative thinker
Work History
Alcorn State University- Resident Assistant Lorman, MS01/2019 - Current
Worked to improve and enhance patient lives through effective and compassionate care.
Maintained clean, safe and well-organized patient environment.
Counseled peers on career, academic and personal concerns.
Enforced and implemented all university and campus housing policies.
Encouraged community atmosphere by implementing educational and social programs.
Charlotte Russe- Retail Sales Associate Ridgeland, MS02/2017 - 08/2018
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Answered customer questions regarding merchandise and pricing.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Hinds Community College- Resident Assistant Utica, MS07/2017 - 06/2018
Created and implemented social, educational and recreational programs for residents.
Monitored progress and documented any status changes accordingly.
Supervised daily activities and provided assistance when needed.
Coached students on useful life and personal care skills.
Performed several administrative duties, including room transfers, incident reports and maintenance requests.
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