resident assistant day rehabilitation resume example with 6+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in customer service and inner-office operations. Deep understanding of patient protections. Enhances office operation by staying on top of patient and staffing needs. Experience with electronic record keeping and insurance documentation.

  • Excellent Impersonal & Communication Skills:
  • Effective Planning
  • Staff Communication
  • Policy Enforcement
  • Team Supervision
  • Emergency Response
  • First Aid and CPR Certified
  • Reporting and Documentation
  • Staff Training
  • Verbal and Written Communication
  • Microsoft Office
  • Information Verification
  • Time Management
  • Customer Service
  • Proficient in Microsoft, Word, Excel. PowerPoint, Access, 10 Key
  • Type 40 WPM
  • Processing Documents
12/2017 to Current Resident Assistant/ Day Rehabilitation First Horizon National Corp. | Crowley, LA,
  • A caregiver's duties include assisting with personal care
  • Computerized Documents
  • Allows and encourages the individual to do as much of their own care as possible providing companionship working in my client's residence
  • Facilitated therapeutic interaction with residents using positive role-modeling, one on one support and active listening
  • Motivated clients to participate in new activities to broaden skills
  • Assisted with support survives and coordinated activities and resident programming
  • Aided residents with activities of daily living and contributed to overall well-being by providing assistance with feeding, cleaning, personal hygiene and mobility
  • Record patients conditions and vital signs before and after medical operations
  • Administered and recorded medication distribution according to policy
  • Served meals to residents according to individuals meal plans, nutritional needs and personal preferences
  • Observed residents overall health conditions, behaviors, emotional states, and communicate changes to residential manager/case manager
  • Communicate with family members or guardian & other team members to provide updates and offer guidance
  • Computerized Documentations completing ADL's which is care plans and flow sheets to guide clients progress
  • Creating/Building Bonds with patients through companionship and life enrichment activities to improve quality of life
  • Help clients maintain their happiness and health by providing mental and emotional support
08/2019 to 09/2021 Mortgage Loan Officer Hackensack University Medical Center | North Bergen, NJ,
  • Verify and evaluate loan documentation such as debt-to-income ratios, credit reports, credit history, income sources, and property documents to prepare.
  • Submit detailed loan applications and loan file packages. Worked remotely from home.
  • Gathered client debt, credit and income information to determine loan eligibility.
  • Informed customers of application deadlines, approvals and denials.
  • Complied applications and paperwork and double-checked for accuracy.
02/2021 to 06/2021 REGISTRAR, Aide HCA HOUSTON Healthcare | City, STATE,
  • As Registrar duties that fulfill this occupation are:
  • Provide exemplary customer service
  • Welcome patients and family members in a professional manner
  • Collect individuals identification and demographic information with insurance and financial information
  • Verify all insurance and obtain precertification/authorization
  • Search MPI completely and assign the correct medical record number
  • Assigning insurance plans (IPlans)
  • Process patient charts according to established productivity standards ensure charts completed/ accurate
  • Explaining Policies regarding services ,pricing, insurance billing, and payment
  • Requesting payment for services rendered according to collection policies
  • Working with Physician departments, Charge Nurse/Nurses, & Doctors providing info when necessary
  • Meet/complete performance within the required timeframe
  • Adhered to HIPAA requirements to safeguard patient confidentiality
  • Secure all signatures necessary for treatments, release of medical information, assignment insurance benefits, and payment from legally responsible parties
  • 1 on 1
04/2017 to 10/2020 Front Desk Receptionist Massage Envy | City, STATE,
  • Efficiently and accurately setting appointments/ Checking-in using computer system.
  • Courtesy and politeness towards customers.
  • Communication with members/guest on membership benefits, promotions, merchandise products, clinic policies and procedures.
  • Reach monthly goals in sales and gross margin by recognizing and supporting team members maintaining positive atmosphere.
  • Keeping management apprised of member concerns and following manager’s policies, procedures, and direction
Education and Training
Expected in 05/2018 to to High school diploma | General Studies Alief Hastings High School, Houston, TX GPA:
  • 5+ Plus yrs Customer Service (5 years)
  • Perform Efectively in high stress situations (5 years)
  • Ability to work Independently without or with limited supervision
  • Medical Records
  • Epic
  • Hospital Experience
  • Clerical Experience
  • EMR Systems
  • Medical Billing
  • Insurance Verification
  • Medical Terminology
  • Medication Administration
  • Medical Office Experience
  • Caregiving
  • Patient Care
  • Triage
  • Medical Scheduling
  • Vital Signs
  • ICD-10
  • Awards

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Resume Overview

School Attended

  • Alief Hastings High School

Job Titles Held:

  • Resident Assistant/ Day Rehabilitation
  • Mortgage Loan Officer
  • Front Desk Receptionist


  • High school diploma

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