resident assistant resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dedicated and outgoing Nurse's Assistant, Resident Assistant, and Sales Associate skilled in leadership and team building. Highly adept at implementing conflict resolution strategies. Talented in critical thinking and problem-solving.

  • Patient Care
  • Cleaning
  • Time management
  • Safety and compliance
  • First-Aid knowledge
  • Resolution-oriented
  • Patient Bathing
  • Key holder experience
  • Money handling abilities
  • Strategic sales knowledge
  • Conflict Resolution
  • Effective Planning
  • Team Player
  • Direct Patient Care
  • Supportive
  • Moral conduct
  • Kind customer engagement
  • Good listening skills
  • Stocking and replenishing
Work History
01/2020 to Current
Resident Assistant Augustana Care Corporation Rosemount, MN,
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Changed bed linens, dumped trash and efficiently handled Task to promote resident comfort.
  • Supervised daily activities and provided assistance when needed.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Developed rapport to create safe and trusting environment for care.
05/2019 to 11/2019
Key Holder San Francisco Goodwill Fillmore, CA,
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
  • Performed as integral staff member in streamlining opening and closing procedures.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Educated customers on promotions to enhance sales.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
09/2017 to 04/2018
Certified Nurse's Assistant Heritage House Retirement Center City, STATE,
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.
  • Cared for average of 12 patients per 8hrs in a long term facility, delivering high-quality, efficient support to meet all needs.
  • Identified and reported unsafe situations to nursing director or administrator to maintain adherence to safety protocols.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to nursing director or administrator. .
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Documented all care actions by completing records and logs.
  • Employed mobility devices and equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Collaborated with peers and attended monthly meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nursing director or administrator (s) informed of changes.
Expected in 05/2017
Delhi Charter School - Delhi, LA,

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Resume Overview

School Attended

  • Delhi Charter School

Job Titles Held:

  • Resident Assistant
  • Key Holder
  • Certified Nurse's Assistant


  • Diploma

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