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Resident Assistant /Concierge Resume Example

Resume Score: 80%

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Coreathea
Avant
Professional Summary

Reliable Care Provider seeking a supervisor role to apply 10 years of experience performing hospice care and direct care. Highly motivated to drive patient progress and encourage sustainable habits for health and wellness Compassionate caregiver eager to contribute value through quality patient care and reliability. Driven to utilize 10 + years of healthcare experience to contribute to your team in a leader role. Dedicated and outgoing Assistant Resident skilled in leadership and team building. Highly adept at coordinating student support and implementing conflict resolution strategies. Talented in critical thinking and problem-solving. Committed Healthcare professional offering [Number] years of demonstrated success in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in [Area of expertise] with passion for helping others.

Skills
  • Care plan assessment
  • First aid and safety
  • Progress documentation
  • Behavioral management
  • State regulations knowledge
  • Medication administration
  • Case management
  • Patient care
  • Scheduling
  • Supervisory training
  • Payment processing
  • Agency, Scheduling
  • Budget, Staffing
  • Charts, Supervisory
  • Oral, Well-organized
  • CPR
  • Clients
  • Documentation
  • Filing
  • Filling
  • Financial
  • Financial management
  • First aid
  • Human Resources
  • Legal
  • Listening
  • Materials
  • Office
  • Nursing
  • Personnel
  • Philosophy
  • Problem resolution
  • Progress
  • Quality
  • Quality assurance
  • Quality and control
  • Quality control
  • Rapport
  • Risk management
  • Safety
  • Moral conduct
  • Residential Support
  • Conflict Resolution
  • Medical office administration
  • Case Management
  • Patient Assessments
  • Team Player
  • Chronic disease management
  • Medical Records Management
  • Time management
  • Indirect Patient Care
  • Supportive
  • Safety and compliance
Education
WcccdDetroit, MI01/2010Associate of Arts: General Studies
Certifications
Certificate to Prescribe in Mi 1990 CPR certified through American Heart Association
Work History
Providence Novi / Rose Senior Care- Resident Assistant /Concierge
Novi, MI02/2020 - Current
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
  • Developed rapport to create safe and trusting environment for care.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Led by example through mature behavior consistent with university regulations and rules.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Assisted residents in preparing for activity and social programs.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Maintained clean, safe and well-organized patient environment.
  • Administered medication as directed by physician.
  • Changed bed linens, dumped trash and efficiently handled [Task] to promote resident comfort.
Real Life Living Services- Home Manger
Milford, MI12/2016 - 06/2019
  • Drive moving loading racks on train to platforms.
  • Developed rapport with patients to create a safe and trusting environment for care.
  • Maintained a clean, safe and well-organized patient environment.
  • Supervised daily activities and provided assistance when needed.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Administered medication as directed by physician.
  • Monitored progress and documented any status changes accordingly.
  • Transported individuals to medical appointments and other errands.
  • Monitored fluid intake and output levels.
  • Led clinical team in delivering care services that promoted optimal resident health.
  • Monitored unit budget to ensure financial objectives were met.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
Home Instead Senior Care Home Office- Hospice Aide
Farmington Hills, MI10/2016 - 01/2019
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Ensured the dignity of the dying patient and his or her family members at all times.
  • Comforted family members, offering a listening ear and a high level of emotional support.
  • Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
  • Positioned patients to make them more comfortable and to promote better body alignment.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Assisted residents with bathing, dressing, feeding, lifting and transferring.
  • Documented patient information obtained from interviews.
  • Established staff schedules and assignments based on facility needs and equipment availability.
  • Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
Maple Rehabilitation- Medical Records Clerk
Novi, MI10/2014 - 10/2016
  • Obtained patient releases for dissemination of information.
  • Interacted and communicated easily with department personnel and public.
  • Adhered to all facility, company and legal guidelines.
  • Sorted materials and file according to guidelines.
  • Received and routed medical records.
  • Reviewed charts and flag incomplete or inaccurate information.
  • Audited records for accuracy.
  • Input data into computer programs and filing systems.
  • Maintained all confidential personnel files, license and CPR compliance records.
  • Performed pregnancy tests and sent specimens for laboratory testing.
  • Implemented new floor assignments based on evaluation of staffing requirements.
Willing to relocate to: Additional Information Willing to relocate to:
Additional Information
  • BA Criminal justice , Willing to relocate to: Additional Information Willing to relocate to:,, Powder Springs, GA - Powder Springs, GA - Powder Springs, GA Authorized to work in the US for any employer
  • Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control. Patient Advocacy Explained treatment procedures, medication risks, special diets and physician instructions to patients. Patient Care Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients. Monitored patients' respiration activity, blood pressure and blood glucose levels. Documentation Documented patient information obtained from intake interviews. Human Resources Assisted in new hire process by calling and scheduling appointments with candidates, filling out County required paperwork for new hires, and preparing new hire manuals. Vitals Testing Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
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Resume Overview

Companies Worked For:

  • Providence Novi / Rose Senior Care
  • Real Life Living Services
  • Home Instead Senior Care Home Office
  • Maple Rehabilitation

School Attended

  • Wcccd

Job Titles Held:

  • Resident Assistant /Concierge
  • Home Manger
  • Hospice Aide
  • Medical Records Clerk

Degrees

  • Associate of Arts : General Studies

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