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Resident Assistant Resume Example

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RESIDENT ASSISTANT
Professional Summary

Personable Customer Service professional offering over 10 years of experience resolving account and service concerns for a variety of customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Work History
Resident Assistant, 01/2016 to 10/2019Berkshire Healthcare, North Adams , MA
  • Developed rapport to create safe and trusting environment for care.
  • Led by example through mature behavior consistent with university regulations and rules.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Created and implemented social, educational and recreational programs for residents.
  • Performed several administrative duties, including room transfers, incident reports and maintenance requests.
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Encouraged community atmosphere by implementing educational and social programs.
  • Administered medication as directed by physician.
  • Maintained clean, safe and well-organized patient environment.
  • Conducted tours, orientation and educational sessions for residents and families.
  • Conducted daily welfare checks and ensured that all resident needs were met by coordinating with facility staff.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored social media and online sources for industry trends.
Medical Technician, 02/2012 to 12/2016Centers For Specialty Care Group, Lake George , NY
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Documented vitals, behaviors and medications in client medical records.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Analyzed overall client performance and recommended adjustments to care plan goals.
  • Monitored and assisted residents with all medication.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
Tax Consultant, 02/2011 to 06/2014Equifax, Sacramento , CA
  • Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.
Office Manager, 02/2009 to 07/2013Necco, Columbus , GA
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Completed bi-weekly payroll for 10 employees.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Prepared job sites for bank owned homes. figured out their work plans by measuring and marking different distances.
  • Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Education
High School Diploma, 06/2011
Montecito High School - City
Skills
  • Professional speaking
  • Case Management
  • Self-confident
  • Conflict resolution
  • Time management
  • Supportive
  • Sales expertise
  • Good listening skills
  • Receiving support
  • Recordkeeping strengths
  • Data Entry
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

95Excellent
Resume Strength
  • Measurable results

Resume Overview

School Attended

  • Montecito High School

Job Titles Held:

  • Resident Assistant
  • Medical Technician
  • Tax Consultant
  • Office Manager

Degrees

  • High School Diploma , 06/2011

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