Resident Assistant Resume Example Residential Home Care Services

RESIDENT ASSISTANT

Professional Summary

Personable Customer Service professional offering over 10 years of experience resolving account and service concerns for a variety of customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Work History

Resident Assistant, 01/2016 to 10/2019Residential Home Care Services, San Diego, CA

Developed rapport to create safe and trusting environment for care.
Led by example through mature behavior consistent with university regulations and rules.
Worked to improve and enhance patient lives through effective and compassionate care.
Created and implemented social, educational and recreational programs for residents.
Performed several administrative duties, including room transfers, incident reports and maintenance requests.
Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
Attended, participated and contributed to monthly staff meetings addressing resident needs.
Encouraged community atmosphere by implementing educational and social programs.
Administered medication as directed by physician.
Maintained clean, safe and well-organized patient environment.
Conducted tours, orientation and educational sessions for residents and families.
Conducted daily welfare checks and ensured that all resident needs were met by coordinating with facility staff.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Monitored social media and online sources for industry trends.

Medical Technician, 02/2012 to 12/2016Caregiver Services , San Diego, CA

Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Documented vitals, behaviors and medications in client medical records.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Analyzed overall client performance and recommended adjustments to care plan goals.
Monitored and assisted residents with all medication.
Oversaw and maintained patients' rooms, group living areas and nurse stations.

Tax Consultant, 02/2011 to 06/2014Juanitas Tax's, San Diego, CA

Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.
Completed and filed returns with tax departments at local, state and federal levels.
Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.

Office Manager, 02/2009 to 07/2013Cannon Properties Inc., San Diego, CA

Provided complete meeting support, including materials preparation and notes or minute taking.
Completed bi-weekly payroll for 10 employees.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
Prepared job sites for bank owned homes. figured out their work plans by measuring and marking different distances.
Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.

Education

High School Diploma, 06/2011

Montecito High School - San Diego, CA

Skills

Professional speaking
Case Management
Self-confident
Conflict resolution
Time management
Supportive

Sales expertise
Good listening skills
Receiving support
Recordkeeping strengths
Data Entry

Resume Overview

Companies Worked For:

Residential Home Care Services
Caregiver Services
Juanitas Tax's
Cannon Properties Inc.

School Attended

Montecito High School

Job Titles Held:

Resident Assistant
Medical Technician
Tax Consultant
Office Manager

Degrees

High School Diploma , 06/2011

Resident Assistant Resume Example

Resume Score: 80%

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