resident assistant resume example with 3+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

I am familiar with following security standards, advocating for student resources, and utilizing relationship-focused approaches to maximize satisfaction. I strive to be personable and amiable and have an open communication style paired with excellent interpersonal, critical thinking, and problem-solving skills. I can accurately and efficiently update logs and reports.

  • Ethical standards
  • Problem-solver
  • Ability to advise
  • Mediation
  • Collaborator
  • Policy reinforcement
  • Public speaking
  • Assertive
  • Effective planning
  • Project planning
  • Conflict resolution
  • Clerical
  • PPE use
  • Supervision
  • Problem resolution
  • Maintenance & Repair
  • Data management
Education and Training
Sumter High School Sumter, SC Expected in 06/2019 High School Diploma : - GPA :
Clemson University Clemson, SC Expected in 05/2023 Bachelor of Science : Middle School Teaching - GPA :
  • LIFE Scholarship Recipient
  • Major in Middle School Education with emphasis on Social Studies and English
Common Spirit - Resident Assistant
Long Beach, CA, 01/2019 - 01/2021
  • Served as positive role model for diverse group of individuals.
  • Assisted with resolving student conflicts and disputes.
  • Responded and assisted with diverse needs of residents on wing.
  • Devised various programs for residents, including social, educational and recreational programs.
  • Maintained student safety by enforcing compliance with campus rules.
  • Motivated students to become involved on campus.
  • Advised peers on personal, career and academic worries.
  • Advised and assisted students on issues such as hygiene, cleanliness, nutrition and utilities.
  • Maintained clean and sanitary living environment for residents.
  • Assisted with support services, including coordination of activities and resident programming.
  • Mediated conflicts among residents and immediately notified supervisors or any escalated conflicts.
  • Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
  • Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
  • Assisted students as in developing interpersonal skills and individual responsibility.
  • Used educational approach to address students about policies and behavior.
  • Participated in departmental, organizational and community meetings.
Interim Healthcare - Commissary Bagger
Rocky Mount, NC, 08/2017 - 08/2018
  • Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Retrieved grocery carts from parking lot and returned to appropriate areas.
  • Assisted with organization and cleaning to maintain tidy store appearance.
  • Greeted customers to build rapport and increase customer satisfaction.
  • Answered customer questions regarding products and store services.
  • Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
  • Bagged customer items in alignment with industry best practices.
  • Illustrated solid work ethic and commitment through consistent attendance.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
  • Maintained smooth check out process by frequently replenishing bag supply and retrieving grocery baskets and carts.
  • Collected shopping carts from parking lot and returned to store.
  • Assisted customers with unloading purchases onto conveyor belt at checkout.
  • Collected empty carts and returned groups to store.
  • Delivered courteous, prompt service by quickly attending to customer needs and requests.
  • Connected customers with associate or member of management to handle advanced needs.
  • Delivered customer service to shoppers in order to provide product knowledge and help customers select best products.
  • Supported associates and management through superior performance and commitment to meeting team goals.
  • Mentored new employees on warehouse procedures and tasks resulting in quick job acclimation.
  • Explained return and replacement policies to educate and inform patrons.
Pine Knoll Shores Aquarium - Volunteer
City, STATE, 07/2016 - 08/2016
  • Volunteered to help with special events and programs by checking in participants and giving directions.
  • Kept facilities organized, clean, and well-maintained to best meet program needs.
  • Volunteered over 100 hours with PKS Aquarium helping with engaging patrons for the safety of animals and educating the patrons about those animals.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Welcomed patrons and answered questions.
  • Communicated needs and issues to appropriate supervisors for administrative action.
  • Removed trash and debris from public locations.
  • Adhered to high level of standards and values, and maintained professional demeanor.
  • Assisted with clerical tasks, including filing, shredding and stuffing envelopes.
  • Maintained up-to-date and accurate program files and records.

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Resume Overview

School Attended

  • Sumter High School
  • Clemson University

Job Titles Held:

  • Resident Assistant
  • Commissary Bagger
  • Volunteer


  • High School Diploma
  • Bachelor of Science

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