resident assistant resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dedicated and outgoing Resident Assistant skilled in leadership and team building. Highly adept at coordinating student support and implementing conflict resolution strategies. Talented in critical thinking and problem-solving.

Dependable Resident Assistant remains patient and calm in difficult situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills.

Knowledgeable about security policies, student resources and strategies for building strong and productive relationships with students, staff and colleagues. Positive, upbeat and clear communicator with good interpersonal, multitasking and problem-solving abilities. Proficient in updating logs and filing reports.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • First Aid and CPR
  • Mediation Techniques
  • Staff Communication
  • Reporting and Documentation
  • Activities Oversight
  • Staff Training
  • Maintenance Requests
  • Dementia Care
  • Incident Reporting
  • Progress Documentation
  • Resident Supervision
  • Individual and Group Therapy
  • Care Plan Management
  • Emotional Support
  • Microsoft Office
  • Active Listening
  • Personal Care Assistance
  • Relationship Building
  • Student Assistance
  • HIPAA Compliance
  • Dietary Requirements
  • Community Meetings
  • Group Activities
  • General Housekeeping
  • Developmental Disorders
  • Team Supervision
  • Issue Resolution
  • Staff Meeting Coordination
  • Call Answering and Routing
  • Emergency Response
Work History
05/2020 to Current Resident Assistant The Arbor At Bridgemill | Canton, GA,
  • Changed bed linens, dumped trash and smoothly handled maintenance issues to promote resident comfort.
  • Encouraged community atmosphere by implementing educational and social programs.
  • Assisted residents with daily dental and mouth care, bath functions and hair care.
  • Maintained clean, safe and well-organized patient environment.
  • Responded to room transfers, incident reports and maintenance requests.
  • Led by example through mature behavior consistent with university regulations and rules.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Assisted residents in preparing for activity and social programs.
  • Mediated and conflicts to achieve peaceful and fair resolutions.
  • Administered medication as directed by physician.
  • Assisted disabled clients to support independence and well-being.
  • Supervised daily activities and provided assistance to staff.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Promoted positive relations between residents and staff.
  • Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
  • Supported personal needs of residents dealing with diverse conditions.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
11/2018 to 12/2020 Residential Counselor Boys Town | Providence, RI,
  • Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
  • Supported residents in coping with emotions and fears through one-on-one sessions.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
  • Utilized Software to fill out and maintain federal and state-mandated forms, client diagnostic records, incident reports and progress notes.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Promoted positive relations between residents and staff.
  • Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
  • Conducted tours, orientation and educational sessions for residents and families.
  • Solved grievances and complaints by collaborating with residents.
06/2019 to 12/2021 Residential Counselor( House Manager) Inspied Options Institution | City, STATE,
  • Assisted residents with basic hygiene and healthcare needs.
  • Scheduled physician and other appointments for residents, providing transportation to each visit.
  • Created staff work schedules so each shift had appropriate number of employees for coverage.
  • Organized entertaining recreational activities for home while staying within $Amount budget.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
  • Monitored direct care activities for optimal patient protections and infection control standards.
  • Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Offered learning opportunities to help residents develop important life skills.
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Collaborated with store manager to maintain daily operations.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Implemented procedures necessary for compounding, mixing, packaging and labeling.
  • Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Conducted literature and coding reviews to adhere to state and federal standards.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Reviewed and evaluated test results to suggest care and treatment options.
Expected in 04/2019 to to Associate Degree In Nursing | Nursing The Community College of Baltimore County, Catonsville, MD GPA:

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Resume Overview

School Attended

  • The Community College of Baltimore County

Job Titles Held:

  • Resident Assistant
  • Residential Counselor
  • Residential Counselor( House Manager)


  • Associate Degree In Nursing

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