resident assistant resume example with 5 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Bachelor of Arts: Family Studies With A Child Life Emphasis, Expected in 05/2021
Arizona Christian University - Glendale, AZ,
Status -
  • Minored in Bible
  • Minored in Behavioral Health
  • Received Provost Scholar Award
  • Received Honor's Weekend Scholarship
  • Awarded NAIA SCHOLAR-ATHLETE three times
  • Member of Student Leadership Team
  • Member of Resident Assistant Team
Professional Summary

Growing up the second oldest of ten in a foster family taught me to be a responsible caretaker of those around me. Furthermore, the trauma and loss I witnessed in the lives of those I loved crafted a yearning in my heart to care for those that are hurting. My life has a specific calling on it to love those around me and to walk alongside those that are hurting through the trenches of life.

To fulfill and pursue this calling I have volunteered at numerous foster care camps, worked jobs that have strong relational aspects, and pursued knowledge in behavioral health, grief, and trauma. All of these experiences have further developed my heart for those struggling with physical limitations, environmental instability, and mental health issues.

As a dedicated and outgoing Resident Assistant, I grew in leadership skills and team building. I became highly adept at coordinating student support and implementing conflict resolution strategies. Moreover, I developed critical thinking and problem-solving skills.

Meanwhile, as a Babysitter with five years of experience, I provide highly individualized care to children. Lead exciting and safe activities while setting an excellent example through appropriate social behavior. And , I engage children on topics of personal interest to build relationships and foster communication skills.

As a friendly and outgoing barista I reinforced interpersonal communication strengths. Additionally, I gained solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

  • Team Leadership
  • Mentorship
  • Decision Making
  • Managing Conflict
  • Coordinating Tasks
  • Delegating Responsibility
  • Facilitating Group Discussion
  • Active Listening
  • Reporting Information
  • Identifying Problems and Resources
  • Motivating
  • Routine Management
  • Age-Appropriate Activities
  • Meal Planning and Preparation
  • Upholding Discipline Rules
  • Child Development
  • Dependability
  • Maintaining Safe Environment
  • Time Management
  • Licensed Driver
  • Child Supervision
  • Facilities Management
  • Activity Planning
  • Equipment Maintenance
  • Safety Standards and Protocols
  • Understanding of Budgeting
  • First Aid/CPR
  • Customer Service
  • Product Displays
  • Menu Memorization
  • Food Preparation and Safety
  • Conflict Resolution
  • Friendly and Outgoing
Work History
Resident Assistant, 08/2019 - Current
Otterbein Senior Life Gahanna, OH,
  • Led by example through mature behavior consistent with university regulations and rules.
  • Created and implemented social, educational and recreational programs for residents.
  • Counseled peers on career, academic and personal concerns.
  • Developed rapport to create safe and trusting environment for care.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Coached students on useful life and personal care skills.
  • Performed several administrative duties, including room transfers, incident reports and maintenance requests.
  • Mediated and provided professional conflict resolution in timely fashion.
  • Encouraged community atmosphere by implementing educational and social programs.
  • Enforced and implemented all university and campus housing policies.
  • Maintained clean, safe and well-organized patient environment.
  • Established consistent relationships with students to maintain professional boundaries.
  • Assisted students in handling tough situations to resolve problems.
  • Created, marketed, and led student centered hall programs to promote social, education, diversity, health,
    emotional, understanding and growth.
  • Responded to and de-escalated emergency situations involving high-intensity conflicts, conduct violations, grief, trauma, and resident mental health situations.
Babysitter, 08/2016 - Current
Town Sports International Holdings Inc Methuen, MA,
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Studied and performed research on food allergies to provide higher level of care and oversight for individuals with such conditions.
  • Assisted children with homework assignments and special projects across different subjects.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
  • Fostered close relationships with children by asking about school, friends and hobbies.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Built positive and nurturing environments to support child social and emotional growth.
Coffee Shop Barista, 08/2017 - 05/2019
Hy-Vee Divine Word Evangelical Lutheran Church, MN,
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Educated coworkers and customers about new products.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
Recreational Leader, 05/2016 - 09/2016
Pala Band Of Mission Indians Pala, CA,
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Performed clerical duties, including registering participants and answering specific event inquiries.
  • Supervised children during indoor and outdoor activities while maintaining a safe learning and playing environment.
  • Observed and mediated children's behaviors and interactions amongst all participants.
  • Ensured all children felt welcomed and involved.
  • Created a safe place for children without positive home environments to come as a retreat.

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Resume Overview

School Attended

  • Arizona Christian University

Job Titles Held:

  • Resident Assistant
  • Babysitter
  • Coffee Shop Barista
  • Recreational Leader


  • Bachelor of Arts

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