- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Resident Assistant with an outstanding ability to give and receive feedback. Excellent communication, leadership and motivational skills. Great organizational and decision-making skills. Dedicated to providing a safe and healthy environment for all residents.
- Problem-solver
- Ethical standards
- Policy reinforcement
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- Multitasking
- Microsoft Office
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Resident Assistant, 08/2020 to Current
Arbor Company – Mount Laurel, NJ,
- Responded and assisted to needs of residents on the wing.
- Engaged client in physical and mental activities to sustain quality of life.
- Assisted residents with activities of daily living, including bathing, dressing, grooming, toileting and eating.
- Served meals to residents according to individual meal plans, nutritional needs and personal preferences.
- Built relationships with patients through companionship and life enrichment activities to improve quality of life.
- Reported on patient activities to charge person at end of shift to maintain continuity of care.
- Helped residents maintain neat, orderly and comfortable room by making beds and assisting with cleaning and organization.
- Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
- Communicated with residents, family members and other team members to provide updates and offer guidance.
- Performed or assisted with ADLs, using care plans and flow sheets as a guide for personal hygiene, dressing, oral hygiene, nail care, toileting and other services.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Attended to patients in bed units, continuously checking on needs and maintaining high standards of patient care.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
Retail Sales Associate, 11/2019 to 08/2020
Dk Security – Grand Rapids, MI,
Helped customers by answering questions and locating merchandise.
- Built customer loyalty.
- Managed cash register operations using POS system, including processing sales and returns.
- Adhered to all company initiatives and achieved established goals for each.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Answered questions about current promotions and resolved issues according to store policies.
- Completed all assigned training to stay updated on important policies and procedures.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Fast Food Team Member, 02/2018 to 10/2019
Rock Strategic – Tyler, TX,
- Reviewed contents on food trays to check receiving complete order.
- Suggested additional menu items, beverages and desserts to increase sales.
- Recorded customer orders and communicated clearly to confirm each order.
- Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Verified orders and bagged items for easy transport.
- Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed side work tasks, including restocking condiments and cleaning refrigerators.
- Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
- Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Followed all company safety standards.
- Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
- Followed all established restaurant practices and procedures by delivering food which met quality standards.
- Effectively worked with teammates and openly invited coaching from management team.
High School Diploma: , Expected in 05/2012
Larry A. Ryle High School - Union, KY
GPA:
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