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Resident Assistant Resume Example

Resume Score: 80%

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MW
RESIDENT ASSISTANT
Professional Summary

Hardworking and tactful Resident Assistant with over 6-year track record of success in building great rapport with each resident through frequent interactions. Approachable, open and self-motivated. Well-versed in developing sense of community. Kind and caring Resident Assistant providing compassionate yet professional companionship and conversation to residents. Works independently with minimal supervision. Reliable, patient and committed to serving others. Possessing ability to enforce policies while maintaining strong mentoring and counseling attributes. Systematic and driven hands-on experience in maintaining safe and healthy environment for residents. Great team player with knack for public speaking and interpersonal skills. Diligent Resident Advisor proficient in campus procedures, safety standards and emergency response. Energetic, motivated and thorough with excellent conflict resolution and organizational skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Friendly Receptionist with 1-year background in office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Skills
  • Residential support
  • Moral conduct
  • Resolution-oriented
  • Patient privacy
  • Chronic disease management
  • Safety and compliance
  • Team Player
  • Time management
  • Indirect patient care
  • First-Aid knowledge
  • Charting and clinical documentation
  • Self-confident
  • Professional speaking
  • Direct patient care
  • Supportive
  • Conflict resolution
  • Professional demeanor
  • Security awareness
  • Customer/Client relations
  • Correspondence distribution
  • Documentation and reporting
  • Multi-line telephone systems
  • Scheduling
  • Telephone skills
  • Verbal and written communication
  • Sorting and labeling
  • Mail handling
Work History
04/2019 - CurrentResident Assistant | Colonial Assisted Living - Henderson, United States
  • Developed rapport to create safe and trusting environment for care.
  • Performed several administrative duties, including room transfers, incident reports and maintenance requests.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Led by example through mature behavior consistent with university regulations and rules.
  • Counseled peers on career, academic and personal concerns.
  • Mediated and provided professional conflict resolution in timely fashion.
  • Changed bed linens, dumped trash and efficiently handled waste to promote resident comfort.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Enforced and implemented all university and campus housing policies.
05/2018 - 09/2019Server | Cracker Barrel - Henderson, KY
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Maintained table settings by removing courses, replacing utensils and refillingbeverages promptly and courteously.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Served needs of more than 8 customers in a busy restaurant environment.
  • Bussed and reset 10 tables per shift, working efficiently to keep dining room and work areas clean.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Managed food resources, memorized orders and coordinated service in Cracker Barrel restaurant.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Greeted and maintained relationships with regular customers.
  • Prepared beverages and filled food orders for customers.
09/2018 - 03/2019Resident Assistant | Riverpointe Health Campus - Henderson, United States
  • Led by example through mature behavior consistent with university regulations and rules.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs.
  • Developed rapport to create safe and trusting environment for care.
  • Performed several administrative duties, including room transfers, incident reports and maintenance requests.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
  • Changed bed linens, dumped trash and efficiently handled to promote resident comfort.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Education
05/2015Henderson County High School, Henderson, KYHigh School Diploma:
Henderson Community College, Henderson, KYAssociate of Arts:

I didn't graduate yet, but I plan on going back to finish my Associate in Arts.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Colonial Assisted Living
  • Cracker Barrel
  • Riverpointe Health Campus

School Attended

  • Henderson County High School
  • Henderson Community College

Job Titles Held:

  • Resident Assistant
  • Server

Degrees

  • High School Diploma :
    Associate of Arts :

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