Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated Resident Advisor knowledgeable about campus standards, safety requirements and emergency response protocols. Highly energetic, goal-oriented and diligent in planning activities and de-escalating conflicts.

Competent in applying campus policies fairly and equally. Well-organized, caring and attentive to student needs. Successful at completing room and building inspections and connecting often with residents.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports.

Reliable residential support professional supports students in navigating and integrating with [Type] and [Type] aspects of campus life. Offering [Number] years of related experience and commitment to making positive impact on students. Keeps students' safety and well-being as top priorities.

  • Personal grooming support
  • Behavior monitoring
  • Friendly, positive attitude
  • Computer skills
  • Customer service
  • Project planning
  • Relationship building
  • Leadership
  • Organizational skills
  • Reliable and trustworthy
  • People skills
  • Client relationship management
  • Daily living assistance
Resident Advisor Lead/acting RA Supervisor, 09/2006 - 11/2014
First Transit Hubbard, OR,
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Developed and deepened relationships with residents and fellow staff.
  • Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Helped residents living with [Type] and [Type] conditions with personal needs.
  • Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and [Type].
  • Led meetings every [Timeframe] to receive resident concerns and educate on changes to policies and procedures.
  • Led campus tours, new resident orientation and ongoing educational sessions.
  • Facilitated bereavement groups and provided counseling and emotional support to help residents cope with loss.
  • Established professional rapport with hall residents, building lasting relationships with people of various ages and from all cultures.
  • Attended campus meetings, staff seminars, in-service training programs and workshops to learn how to increase program and skill development.
  • Coordinated, planned and supervised hall gatherings and functions to promote and increase social skills among students.
  • Reported illnesses, emergencies and crisis situations immediately to [Job title] for assistance.
  • Advised and referred students to appropriate resources in personal, social and academic matters.
  • Participated in room choosing, orientation, maintenance, room change requests and opening and closing of residence halls.
  • Collaborated with faculty advisors to address and facilitate working through students' academic difficulties, deficiencies and personal concerns.
  • Identified students' individual strengths and encouraged extra-curricular activities in areas of interest.
Mobility Driver, 09/2003 - 10/2004
Kingman Unified School District Kingman, AZ,
  • Applied defensive driving and safety techniques to prevent accidents.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Handled money for orders, including presenting bills and collecting payments.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Exceeded productivity goals by [Number]% through effective routing and planning.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
School Health Aide, 09/2002 - 06/2003
Wellstar Health System Smyrna, GA,
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Administered medications and educated patients and families on correct at-home administration.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Unit Support Associate, 08/1996 - 10/2000
John's Hopkins Hospital City, STATE,
  • Provided primary resident care and assistance with daily living activities.
  • Adhered to all industry best practices, safety protocols and company policies.
  • Assisted with safe patient transport, using manual lifting techniques and mobility aids.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Updated electronic medical record with new patient, appointment and billing information.
  • Cleaned and stocked treatment rooms and surgical suites.
  • Inspected and tested equipment regularly to verify proper functioning for treatment needs.
  • Collaborated with healthcare teams to determine needs and support daily objectives.
  • Scheduled and accompanied clients to medical appointments.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
High School Diploma: , Expected in
Home Studies - New York , NY
High School Diploma: , Expected in 04/2000
Home Studies - New York , NY
  • Major in general studies from an accredited school.
  • Passed all subjects with 80&100s
  • Completed coursework in math,English, science and social studies, [Subject] and [Subject]

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School Attended

  • Home Studies
  • Home Studies

Job Titles Held:

  • Resident Advisor Lead/acting RA Supervisor
  • Mobility Driver
  • School Health Aide
  • Unit Support Associate


  • High School Diploma
  • High School Diploma

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