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Resident Advisor Resume Example

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RESIDENT ADVISOR
Professional Summary

I am an extremely driven individual with plans to climb the law enforcement ladder and one day join the FBI. I am currently studying for a degree on Administration of Justice in order to jump-start my law enforcement career. I have been a full time, grave shift GSOC Operator for Securitas for about a year and I am ready to advance. I am more than capable of professionally maintaining a safe environment for our client. I have great leadership skills and I am great at teamwork as well as independent assignments. This is an update as of January 27, 2020. For the past 3 months I have been a Resident Advisor. As an RA, I am in charge of supporting and enabling multiple trainees at the San Jose Job Corps for success in the workforce. I am responsible monitoring the students referred to as residential students. These are students that are living in the center in any of the 5 male and 2 female dormitories. I conduct routine safety checks to guarantee the students' safety and well being as well as mentor and counsel the students in order to ensure a positive learning atmosphere.

Skills
  • Database administration
  • Security procedures
  • Resident monitoring
  • Computer advanced
  • Test proctoring
  • Punctual
  • Strong collaborator
  • Experience with special-needs students
  • Advising
  • Personable and outgoing
  • Customer/Client relations
  • Interpersonal skills
  • Student motivation
  • Systems analysis
  • Memorization and recall
  • Time management
  • Monitoring outcomes
  • Positive reinforcement
  • Technological instruction
  • Skill building
  • Tailoring curriculum plans
  • Customer-service oriented
  • Documentation and reporting
  • Experience with instructional design
  • Critical Thinking
  • Expertise in Supervision and Management
  • Identifying problems
  • Positive learning environment
  • Outstanding social skills
  • Certified Pro Tools Operator
  • Criminal investigations
  • Security team management
  • Access systems and patrol
  • CCTV monitoring
  • Safety and security
  • Weapons screening
  • Interrogation techniques
  • Security officer development
  • Security Guard Certificate
  • Physical restraint training
  • File and records management
  • Service-oriented
  • Company risk management
  • Certified in First Aid
  • Loss prevention
  • Dispatch
  • Security personnel training
  • Emergency management
  • Program auditing
  • Crime prevention
  • Windows XP proficiency
  • Staff management
  • First Aid and CPR certification
Work History
Resident Advisor10/2019 to Current
San Jose Job Corps – San Jose, CA
  • Solved grievances and complaints by collaborating with residents.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Conducted daily welfare checks and ensured that all resident needs were met by coordinating with facility staff.
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
  • Supported personal needs of residents dealing with diverse conditions.
  • Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Enforced policies and safety standards through building and room rounds.
  • Conducted tours, orientation and educational sessions for residents and families.
  • Promoted positive relations between residents and staff.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
  • Upheldcommitment to educational excellence and fostered atmosphere of mutual respect and trust.
  • Facilitated group sessions and provided one-on-one support.
  • Supervised academic work of students in multiple levels of English language instruction including advanced grammar, modern American literature and composition.
  • Documented student attendance and progress against goals.
  • Recommended and administered appropriate solutions, sanctions, and discipline for non-compliance to rules and standards for student performance and behavior.
  • Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
  • Maintained safety and security of all youth under care.
GSOC Operator01/2019 to 09/2019
Securitas Security Services Inc. – San Jose, CA
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
  • Supervised team of 3 security personnel during shift.
  • Screened vendors and contractors before granting access to restricted areas within the building
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Drafted security operating procedures and training materials for human resources department.
  • Analyzed and investigated all incidents alongside functional management and security supervisors.
  • Initiated outbound administrative requests by phone and in writing to accomplish guaranteed safety and client satisfaction.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Collaborated with Account Manager to identify ways to improve services for clients.
  • Improved quality processes for increased efficiency and effectiveness.
  • Worked with the client to understand requirements and provide exceptional security service.
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations.
  • Scheduled support staff to guarantee complete coverage for every shift.
  • Provided observations, took measurements and performed tests at various stages according to quality control plan.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Supervised production planning while using appropriate tools and analysis for smooth production output.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
Roofing Technician05/2018 to 09/2018
California Rainguard – San Jose, CA
  • Restored roofing on 100+ year-old building, seamlessly integrating modern materials into antique look.
  • Inspected roofs and identified deficiencies for repair cost estimation.
  • Supported construction manager with materials, schedule and cost information.
  • Safely used all tools and equipment to prevent worksite injuries.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.
  • Eliminated barriers to productivity by interpreting for Spanish and Portuguese-speaking workers and managers.
  • Applied gravel and pebbles over top layer, using rake and stiff-bristled broom.
  • Removed snow, water and debris from roofs prior to applying roofing materials.
  • Trained and oversaw individuals in roofing system installations.
  • Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
  • Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Education
High School Diploma06/2018Independence Adult Center- San Jose, CA
Associate of Science: Administration of JusticeExpected in 2022De Anza College- Cupertino, CA
Singer/Songwriter/Producer

I am extremely passionate about music. I have big dreams of making great income through the sale of my music. I routinely write, sing and produce multiple songs a week. Though hard work and dedication I can confidently guarantee that I will make a mark on this world. - Kevin Padilla

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Resume Overview

Companies Worked For:

  • San Jose Job Corps
  • Securitas Security Services Inc.
  • California Rainguard

School Attended

  • Independence Adult Center
  • De Anza College

Job Titles Held:

  • Resident Advisor
  • GSOC Operator
  • Roofing Technician

Degrees

  • High School Diploma 06/2018
    Associate of Science : Administration of Justice Expected in 2022

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