• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Reservations Crew Member
Please provide a type of job or location to search!
SEARCH

Reservations Crew Member Resume Example

Love this resume?Build Your Own Now
RESERVATIONS CREW MEMBER
Professional Summary
Personable Customer Service Agent offering 13+ years experience in the travel industry. Superb work ethic and desire to succeed. Skilled in resolving conflicts through proactive communication. Listens actively to questions, resolves issues and disputes tactfully and effectively through writing or verbally.
Skills
  • Customer service specialist
  • Fast Learner
  • Dediated Worker
  • Loyal
  • Tech Savvy
  • Approachable
  • Dependable
  • Natural leader
Work History
Kb HomesReservations Crew Member | Kent , WA | August 2002 - August 2004
Working in Reservations was a fun challenge, adding in new cities and international flights kept me learning, which I love.  . I became fluid in the airline programs Flight Speed and Sabre; am able to run and maintain several programs at once to assist customers. 
Salt Lake Window Cleaning CompanyCoordinator | City , STATE
  • I was in charge of coordinating the jobs and routes for the employees, making their drive and work time efficient.  
JetBlue AirwaysCustomer Commitment | City , STATE | August 2004 - July 2006 I was ready for a new challenge, applied and promoted to Customer Commitment; a team dedicated JetBlue Airways. I completed several training there to improve my writing, negotiation and customer service skills. I had excellent monitors there and never got below a 98%. I learned the invaluable skill of listening to irate customers, how find out what they really were looking for and supporting them to a positive outcome for both the Airline and them. 
JetBlue AirwaysCrew Support | City , STATE | July 2006 - August 2009 While in Crew Support (Department assigned to assist reservation crewmembers and take irate customer calls), I gained additional experience in the Sabre Booking system and Native Sabre. I maintained my excellent monitor scores while taking irate calls and dealing with difficult customers; I learned valuable skills in communication and understanding, making me a better crewmember and person.
While I was with the Crew Support team I had the opportunity to be a lead; I learned and completed each of the duties such as running no fly reports, loading the duplicate and declined reports for Crewmembers to work, working with the Federal Air Marshals in booking and changing their flights and watching call volume and moving crewmembers  where they were needed.
JetBlue AirwaysGroups Sales | City , STATE | August 2009 - October 2012In my position with in Group Sales, I was on the Special Contracts Desk working exclusively with Travel Agents and Tour Operators, assisting them in purchasing large amounts of seats for their packages and tours. I assist them from time of checking availability, work with Revenue Management to get a private fare for them, booking, purchasing, ticketing and informing the airport of the large group coming. I assist in negotiation their yearly contract with JetBlue and insure that we are both adhering to it.  I like getting to know each of my contacts with each contract and building a relationship with them. Also, while I was in Groups Sales, I had the opportunity to be aLead. I was able to take on several projects for the Groups team including; creating/writing /train Groups processes to make them and crewmembers  more efficient, update and maintain the Groups shared site, and build moral and consistency.  I received a great recommendation from the Manager and Supervisors of the team for my time as Lead.
Worldstrides Heritage FestivalsGroup Air Coordinator | City , STATE | November 2012 - Current I currently with Directors of school music programs to obtain group air tickets for their groups to travel to festivals and compititions. I assist them in getting the lowest fare and best times for to travel, gather all the information for TSA, purchase the tickets and give assistance for them at the airport. 
Education
High School DiplomaGeneral StudiesUtah Community CollegeCity, State
Additional Information

  • INTERESTS 
  • I love to see new things, try new things and go new places. I love to learn and am quick at picking up new things. I thrive on new challenges and conquering them and my fears.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Utah Community College

Job Titles Held:

  • Reservations Crew Member
  • Coordinator
  • Customer Commitment
  • Crew Support
  • Groups Sales
  • Group Air Coordinator

Degrees

  • High School Diploma General Studies

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Customer-Service-Advocate-resume-sample

Customer Service Advocate

Cvs Health

Sacramento , CA

Cashier-resume-sample

Cashier

Germain

Naples , OH

Reservations-Manager-resume-sample

Reservations Manager

Highgate Hotels

Miramar Beach , FL

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.