Reservationist/Receptionist Resume Example Landmark Vacation Rentals

RESERVATIONIST/RECEPTIONIST

Summary

Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 2 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.

Highlights

*Mathematical aptitude

*Cash handling accuracy

*Organized

*Time management

*Display design

*Strong communication skills

Inventory control procedures
Store planning and design
Employee scheduling
Excellent multi-tasker
Detail-oriented

Accomplishments

I take great pride in my work.
While I have never been given an award or certificate, my employers and supervisors have always given me high praise in every task they have asked me to handle.
I have always completed and turned in every task in a timely manner and to their specified instructions.
As a result, my employers and supervisors felt comfortable asking me to participate and complete more detailed projects.

Experience

Reservationist/Receptionist05/2014 to 09/2014Landmark Vacation RentalsCashiers, North Carolina

Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Communicated information to customers about product quality, value and style.Offered direction and gave constructive feedback to motivate team members.

Manager05/2012 to 05/2014Highlands Suite HotelHighlands, North Carolina

Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Oversaw all daily operations of 1 store locations.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Kept current on market and product trends to effectively answer customer questions.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Communicated information to customers about product quality, value and style.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Communicated store policy violations to the leadership team in a timely manner.Offered direction and gave constructive feedback to motivate team members.Built and maintained effective relationships with peers and upper management.Processed shipments and maintained organized stock shelves.Informed customers about all product lines and services offered by the company.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

Front Desk Clerk08/2011 to 05/2012Mountain High LodgeHighlands, North Carolina

Processed an average of 15 transactions each day in a timely manner.Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Cashier03/2010 to 08/2011JH Duncan Oil, IncHighlands, North Carolina

Processed an average of 50Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Balanced the needs of multiple customers simultaneously in a fast- paced retail environment.Built and maintained effective relationships with peers and upper management.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
transactions each day in a timely manner.

Cashier02/2008 to 02/2009Community BPFranklin, North Carolina

Processed an average of 60Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.
transactions each day in a timely manner.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Built and maintained effective relationships with peers and upper management.Processed shipments and maintained organized stock shelves.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.

Cashier/Deli Attendant04/2006 to 04/2007Mountain Fresh Fine FoodsHighlands, North Carolina

Processed an average of 60 transactions each day in a timely manner.Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Built and maintained effective relationships with peers and upper management.Processed all sales transactions accurately and in a timely fashion.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

Education

High School Diploma2004James Madison High SchoolNorcross, Georgia, USGPA: GPA: 3.84GPA: 3.84

Skills

Cash handling, Strong communication skills, customer satisfaction, customer satisfaction, customer service, customer service, Detail-oriented, direction, fashion, fast, Inventory control, leadership, listening, market, MS Office, neat, Personnel training, purchasing, quality, retail, sales, scheduling, phone, Time management

Resume Overview

Companies Worked For:

Landmark Vacation Rentals
Highlands Suite Hotel
Mountain High Lodge
JH Duncan Oil, Inc
Community BP
Mountain Fresh Fine Foods

School Attended

James Madison High School

Job Titles Held:

Reservationist/Receptionist
Manager
Front Desk Clerk
Cashier
Cashier/Deli Attendant

Degrees

High School Diploma 2004

Reservationist/Receptionist Resume Example

Resume Score: 90%

Resume Overview

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