Reservationist/Receptionist Resume Example
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RESERVATIONIST/RECEPTIONIST
Summary
Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 2 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.
Highlights
*Mathematical aptitude *Cash handling accuracy *Organized *Time management *Display design *Strong communication skills |
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Accomplishments
- I take great pride in my work.
- While I have never been given an award or certificate, my employers and supervisors have always given me high praise in every task they have asked me to handle.
- I have always completed and turned in every task in a timely manner and to their specified instructions.
- As a result, my employers and supervisors felt comfortable asking me to participate and complete more detailed projects.
Experience
Reservationist/Receptionist05/2014 to 09/2014Chef Point Restaurant & BarWatauga , TX
- Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Communicated information to customers about product quality, value and style.Offered direction and gave constructive feedback to motivate team members.
Manager05/2012 to 05/2014Concord HospitalityClearwater Beach , FL
- Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Oversaw all daily operations of 1 store locations.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Kept current on market and product trends to effectively answer customer questions.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Communicated information to customers about product quality, value and style.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Communicated store policy violations to the leadership team in a timely manner.Offered direction and gave constructive feedback to motivate team members.Built and maintained effective relationships with peers and upper management.Processed shipments and maintained organized stock shelves.Informed customers about all product lines and services offered by the company.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Front Desk Clerk08/2011 to 05/2012Vallarta SupermarketsNational City , CA
- Processed an average of 15 transactions each day in a timely manner.Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Cashier03/2010 to 08/2011Vallarta SupermarketsOxnard , CA
- Processed an average of 50Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Balanced the needs of multiple customers simultaneously in a fast- paced retail environment.Built and maintained effective relationships with peers and upper management.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- transactions each day in a timely manner.
Cashier02/2008 to 02/2009Community BPCity , STATE
- Processed an average of 60Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.
- transactions each day in a timely manner.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Built and maintained effective relationships with peers and upper management.Processed shipments and maintained organized stock shelves.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.
Cashier/Deli Attendant04/2006 to 04/2007Mountain Fresh Fine FoodsCity , STATE
- Processed an average of 60 transactions each day in a timely manner.Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Built and maintained effective relationships with peers and upper management.Processed all sales transactions accurately and in a timely fashion.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Education
High School Diploma2004James Madison High SchoolCity, State, USGPA: GPA: 3.84GPA: 3.84
Skills
Cash handling, Strong communication skills, customer satisfaction, customer satisfaction, customer service, customer service, Detail-oriented, direction, fashion, fast, Inventory control, leadership, listening, market, MS Office, neat, Personnel training, purchasing, quality, retail, sales, scheduling, phone, Time management
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Resume Overview
School Attended
- James Madison High School
Job Titles Held:
- Reservationist/Receptionist
- Manager
- Front Desk Clerk
- Cashier
- Cashier/Deli Attendant
Degrees
- High School Diploma 2004
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