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Representative Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Personable and dedicated Customer Service Representative with extensive experience in Fast industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Manager Area Sales
  • Lorena Washington
  • Cooking
  • Customer satisfaction
  • Driving
  • Money
  • Sales
  • Scheduling
  • Tables
  • Answering Phones
  • Phone
  • Upgrades
  • Experience in leadership
  • Project planning
  • Reliable and trustworthy
  • Collaboration
  • Supervision
  • Decision-making
  • Conflict resolution
  • Microsoft Office
  • Report creation
  • In-store support
  • Credit card payment processing
  • Stockroom procedures
  • Call center experience
  • Inbound and outbound calling
  • Store maintenance
  • Customer relations
  • Retail sales customer service
  • Problem-solving abilities
  • Sales expertise
Experience
03/2020 to 02/2021 Representative National Grid | Albany, NY,
  • Care for customer satisfaction.
  • Provide customer with details about latest phone deals.
  • Answer calls dealing with upgrades and boost ups.
  • Handling money and deposits.
  • Driving to different locations to take care of responsibilities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Handled all delegated tasks, including sweeping and cleaning.
  • Delivered phones to customer locations on time.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
08/2020 to 11/2020 Prep Cook Village Inn | Omaha, NE,
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Offered support to other stations in high-volume shifts or as needed.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Verified proper food preparation by regulating temperature of ovens, broilers, grills and roasters.
  • Cooked food following specific measurements and recipes.
  • Kept stations stocked and ready for use to maximize productivity.
  • Executed proper techniques when preparing menu item ingredients.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Identified machine malfunctions, leading to cost-saving repairs.
04/2020 to 07/2020 Secretary Mercy Medical Center - Canton | Columbia, SC,
  • Process sales or other transactions.
  • Greet customers, patrons, or visitors.
  • Monitor sales activities.
  • Calculate costs of goods or services.
  • Provide customers with general information or assistance.
  • Answer customer questions about goods or services.
  • Explain technical product or service information to customers.
  • Answering Phones providing dates and details.
  • Scheduling Pickup dates and drop offs.
  • Providing information about the customers orders.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Maintained organized filing system of paper and electronic documents.
  • Completed supply orders and maintained appropriate levels of office supplies.
03/2017 to 10/2018 Chef Compass Group Usa Inc | Carlsbad, CA,
  • Sep 2017 Prepping food, Serving food, Cooking food, Waiting tables.
  • Trained kitchen workers on culinary techniques to increase productivity and boost workflow.
  • Adjusted seasonal plans to source local ingredients and align special dishes with area events.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Performed mise en place daily to efficiently prepare signature dishes.
  • Continually supervised training and cross training of pastry staff for all phases of preparation.
  • Planned and prepared food product orders to maintain appropriate stock levels.
  • Prepared schedules, work assignments and constructed employee compensation packages.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Education and Training
Expected in 01/2018 GED | Metropolitian Community Collage, Missouri City, MO, GPA:
References
REFERENCES Contact: (501) 457-1959 Relationship: Taught me Sarah Runshe Contact: ( 501-517-5578 )

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77Average

Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Metropolitian Community Collage
Job Titles Held:
  • Representative
  • Prep Cook
  • Secretary
  • Chef
Degrees
  • GED

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