representative resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
  • I have more than twenty years experience in working with Federal, State, and Local government entities, as well as business and community agencies.
  • Experience creating and building partnership for underserved communities. Experience in representing the needs of underserved communities.
  • Experience in working with business and professional organizations building partnerships.
  • Experience in managing multi-million dollar budgets.
  • Experience with competing for proposals and grants.
  • Experience in revenue generation.
  • I have over 10 years experience in organizational management, community relations, counseling, advocacy, program development, outside sales and paralegal
  • I have strong communications and networking skills with local leaders, civic and social organizations, community councils, as well as formal and informal community leaders.
  • Advocate for local community groups to have their voice heard and are well represented in state government.
  • Expertise in performance management, succession planning and process improvement.
  • Strategic planner with strong communication skills and attention to detail
  • Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors.
Board member, Mexican Civic Center, Financial V.P. 1991-1995*Past President, SOMOS, U.S. West, 1991*Past Board member, Utah Martin Luther King Commission*Past Board member, Hispanic American Festival*Past Board member Governors Hispanic Advisory Council, Vice President of membership*National Hispanic Caucus of State Legislators, *Member National Association of Latino Elected and Appointed Officials,*Board of Hispanic Caucus Chairs
  • Project and program administration.
  • Exceptional interpersonal communication
  • Effective leader
  • Budget development
  • Staff training/development
  • Employee scheduling
  • Consistently meet goals
  • Efficient multi-tasker
  • Project management
  • Product development
  • Conflict resolution
  • Customer service-oriented
  • Organized
  • Human resources management
  • Deadline-oriented
  • Program management
  • Hiring and recruitment knowledge
  • Culturally-sensitive
  • Personable and approachable
  • Organized and detailed
  • Community relations
  • Outstanding community leader
  • Proposal writing
  • Workforce planning
  • Labor relations and negotiations
  • Strategic thinker
  • Program evaluation
  • Interviewing
  • Recruitment/staffing
Work History
Representative, 01/2004 - Current
New York Life San Jose, CA,
  • Member Utah House of Representatives: I introduce and vote on bills that represent the interests of my constituents who live in House District 35.
  • I serve on the House Judiciary, Workforce Services and Economic Development and Retirement and Independent Entities committees.
  • I also serve on Higher Education and Retirement and Independent Entities Appropriations committees.
  • I address issues such as education, transportation, commerce, state taxes and any other items that are a concern to local residents.
  • Worked directly withDepartment Directors in a collaborative effort to pass legislationto make government more efficient and responsive to citizens of our state.
  • Developed and rolled out new policies.
Director, Minority Workforce and Career Advancement, 2007 - 2010
Thyssenkrupp Elevator Corporation , LA,

  • Developed and implemented a career, business and continuing education pathways program for under served youth starting in high school.
  • Partnered successfully with business and community leaders to create a mentor and leadership program for high school students in response to growing ethnic markets, and shifting employee demographics.
  • Created new revenue streams through training and educational opportunities for under served populations seeking upward mobility and advancement in the workforce.
Director of Medowbrook Campus/Prison Education, 2003 - 2007
Salt Lake Community College , STATE,
  • Provided leadership and advocacy for Meadowbrook campus of Salt Lake Community College.
  • I was responsible for overall coordination, including effective scheduling of educational programs and services.
  • Developed and rolled out new policies.
  • Represented the organization to customers, the public, government officials and other external sources.
  • Monitored weekly, monthly and quarterly achievement goals.
  • Fostered strong community relations, facilitating and supporting site-based initiatives Worked in close collaboration with Academic Services, Student Services, Business Services, Institutional Advancement
  • Served as the Director of SLCC Instructional Programs at the Utah State Prison in a wide variety of subject areas.
  • Maintained cost effective instructional programs by closely monitoring budgets to provide full utilization of limited funds.
  • I maintained qualified instructional faculty by continually monitoring and evaluating the classroom performance of full-time and adjunct instructors.
  • Developed, planned and organized program activities. Analyzed problems, identified alternative solutions, and implemented recommendations in support of goals.
  • Worked closely with Corrections, Jordan High School, Utah State University and other educational programs.
  • I supervised faculty and staff including hiring, training, and delegating.
  • I prepared and managed budgets, payroll, and program equipment. Scheduled and administered classes, evaluated each class, and instructors effectiveness and insured programs are in compliance with College policies and procedures. ​
Director of Custom Fit Training, STIT and Workshops, 01/1997 - 01/2003
Salt Lake Community College , STATE,
  • Coordinated and directed activities of our programs.
  • Developed contracts for training with local businesses as well as recruit, hire and supervise trainers and instructors.
  • Directed all operations of our programs including managing a staff of fifteen employees.
  • Managed contractual agreements and marketing programs. s.
  • Prepare reports for state and federal agencies.
  • Managed multi-budgets totaling over 3,000,000 dollars and secured resources required to conduct quality-training programs.
  • Worked with 568 companies and trained more than 9,000 trainees.
  • Worked with national and local companies and site locators.
  • Developed and implemented a strategic plan to increase our course offerings, resulting in training more than 1,200 trainees.
  • Worked with service, manufacturing, construction, bio-medical, and retail companies to deliver training.
  • Implemented strategies to increase program effectiveness. .
  • Developed first-rate training programs.
  • Assessed current trends to assist with decision making.
  • Prepared monthly reports for upper management
  • Monitored employee work and developed improvement plans.
  • Determined customer needs and developed program initiatives according to preferences.
  • Executed contracts in timely and accurate manner.
Cooperative Education Specialist, 01/1994 - 01/1997
Salt Lake Community College , STATE,
  • Developed program plans to serve the employment needs of Salt Lake Community College students.
  • Developed program goals and objectives.
  • Conducted job strategies workshops for students to prepare them for co-op job referral and employment.
  • Coordinated with other departments, schools and divisions of the College and outside agencies.
  • Worked with local and national employers to development co-op opportunities.
Major Account Representative, 01/1983 - 01/1994
US West , STATE,
  • Provided customer sales and service of data and communications systems.
  • Provided an interface with marketing departments for customer resolution.
  • Designed and developed configuration systems such as information transfer, DS1, LAN, and WAN systems.
  • Developed sales and service staff to meet and exceed our sales goals and to expand our market share.
  • Met existing customers to review current services and expand sales opportunities.
  • Built relationships with customers and the community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
Manpower Specialist/Paralegal/Training Officer, 01/1975 - 01/1980
, ,
  • Utah Native American Consortium.*Advised, identified skills, interests and desire for employment.
  • Worked with community organizations making presentations.
  • Prepared grant documents, proposals, budgets, fiscal and performance reports, planned, scheduled and directed work of other staff.
  • Coordinated the work of other counseling departments with human service agencies in the community.
  • I researched and analyzed legal codes, prepared legal briefs, pleadings, and case reports for the attorneys.
  • Investigated facts and findings and law cases, as well as represented clients at administrative law hearings.*****.
Bachelors of Science: Human Resource Management, Expected in
Westminster College - Salt Lake City, Utah
Status - Human Resource Management

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Resume Overview

School Attended

  • Westminster College

Job Titles Held:

  • Representative
  • Director, Minority Workforce and Career Advancement
  • Director of Medowbrook Campus/Prison Education
  • Director of Custom Fit Training, STIT and Workshops
  • Cooperative Education Specialist
  • Major Account Representative
  • Manpower Specialist/Paralegal/Training Officer


  • Bachelors of Science

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