Representative resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Compiled and analyzed data to determine approaches to improve sales and performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Business growth and retention
Performance improvement
Customer Relations
Expense reporting
Lead prospecting
Client Service
Sales expertise
Product promotions
Problem solving strength
Work History
Representative, 12/2020 - Current Health Quest – Highland, NY,
I take inbound phone calls and make outbound phone calls for sales/service
I started with service booking appointments and transferring calls to the correct advisor then I went to sales
With sales I take on new leads that comes in and work on previous leads throughout the day, I average 100 calls a day and schedule 70-100 appointments a month.
Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Developed and utilized reports to assist leadership with key decisions and outperformance of operational targets.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Set up appointments with potential and current customers to promote new products and services.
Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Performed cold-calling and follow-ups with leads to secure new revenue.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Adapted sales techniques to specific clients and promoted products based on individualized client needs.
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Identified prospect needs and developed appropriate responses along with information on suitable products and services.
Understood each target customer's business model, mapped out organization and identified unique technology needs.
Sales Consultant, 08/2020 - 12/2020 Russ Darrow Group – West Bend, WI,
I work with customers to ensure they get into a vehicle they love and is in their budget
I would contact previous customers to try to get them into the door and trade out of their current vehicles into newer vehicles.
Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
Created detailed sales presentations to communicate product features and market data.
Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
Maintained sense of urgency in answering customer questions and requests through email or voice message.
Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Followed up with existing customers to provide additional support and address concerns.
Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
Nanny, 08/2019 - 07/2020 2 Fellas & A Big Vehicle – Broken Arrow, OK,
Provided a welcoming, child-friendly environment, which encouraged social and emotional
development
Picked up children from school
Bottle fed baby
Helped children with bath time
Cared for children aged 1-8
Manager, 07/2017 - 08/2019 Department Of Defense – Oceanside, CA,
Started as a cashier then worked in drive thru and made my way to the kitchen as manager
I love interacting with customers and befriending regulars.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Evaluated report data to proactively adjust and enhance operations.
Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Education
High school diploma: , Expected in - Jefferson County Middle - Monticello, FL GPA:
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