repossession agent resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Talented Accounts Receivable Specialist with 5 years' experience in financial services, collections, and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven ability to improve workflow efficiencies while maintaining high standards in customer service. Dedicated Accounts Receivable Specialist with 5 years of professional experience in credit, collections and cash application. Expert in accurately posting payments via bank statements, lock box and credit cards to keep accounts current. Excited to bring talent, leadership and in-depth knowledge of accounts receivable to growing organization.
Skills
General ledger
Payment management
Adjustment posting
Statement issuing
Traffic routing
Site preparation
Hand tool operations
Equipment maintenance
Safety behaviors expertise
Standard operating procedures understanding
Shooting live video
Sound editing
Audio-visual equipment
Communications
Team management
Organization
Education and Training
Edna Karr High SchoolNew Orleans, LAExpected in 05/2016 ā āHigh School Diploma: - GPA:
Auburn UniversityAuburn, ALExpected in 05/2021 ā āBachelor of Arts:Pyschology - GPA:
Experience
Champion Windows - Repossession Agent Omaha, NE, 01/2014 - Current
Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
Methodically resolved active claims by analyzing possible discount violations, PODs, shortages, returns and related advertising.
Analyzed loss reports and reviewed with senior management to measure overall portfolio performance.
Accepted and processed customer payments and applied toward account balances.
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Partnered with cash application team and credit manager on timely and accurate posting of remittances.
Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Inclined on the use of finding clients through means of the internet. i.e skip searching..
Destiny Christian Church - Construction Worker Rocklin, CA, 05/2016 - 07/2020
Sustained safety protocol by ensuring proper, cost-effective and safe handling of equipment and materials.
Swept and cleaned roofs to prepare for application of new roofing materials.
Built and disassembled scaffolds, bracing and barricades.
Notified supervisors of faulty operations and defective materials.
Coordinated communication between equipment operators by using two-way radios and hand signals.
Completed routine carpentry work, including installing crown molding and wood flooring to meet customer preferences.
Renovated various structures under tight timelines and on strict budgets.
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Strengthened operational efficiencies and multi-tasking on equipment, including Jack Hammers and Forecliffs
Conferred with customers to understand needs and help each meet property goals.
Retrieved materials, tools and equipment from trucks and delivered to skilled workers.
Protected road crew and general public by using planned traffic control measures.
Loaded and unloaded vehicles with supplies needed on job sites and kept accurate daily counts of all materials used.
Attended safety training offered by employer to improve safety knowledge and identify areas requiring personal improvement.
Removed waste and trash from job sites before, during and after shift completion to keep work areas clean and organized.
Auburn Football Team - Videographer City, STATE, 01/2018 - 11/2018
Edited over 30 hours of footage from chronological production order into story format and added effects using adobe.
Set and maintained organized and detailed schedules for production.
Safely transported equipment worth over $900 to various locations for 100 shoots.
Configured shots based on daily needs, weather and lighting conditions and available equipment.
Handled technical setup such as lighting and sound for each shot.
Managed projects through supervision of workflows during film creation.
Communicated effectively with team members and internal stakeholders to ensure smooth project operations and on-time delivery.
Collaborated with creative team and director to ensure alignment between artistic vision and editing requirements.
Set up and optimized equipment to maintain signal strength, clarity and reliability during broadcasts.
Conferred with station personnel to enhance audio and video levels during programs.
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