Hardworking Customer Service Representative near 5 years of experience working with dealing with customers on a face-to-face basis. Trained in project and time management with extensive knowledge of development, computer/phone knowledge and proven multitasking abilities and social skills. History of keeping work areas clean, neat and professionally arranged. Excellent listening skills combined with attentive and detail-oriented nature. Skilled Technician proficient in supporting hardware and software issues for Windows and Mac computer systems. Specializing in troubleshooting software errors and issues as well as hardware malfunctions. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert Windows and applicable software user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of computers and technology as a whole. Motivated to learn, grow and excel in a professional environment.
Ever since I was a young boy, I've been fascinated with technology. I am amazed at the skills a person can learn with computers and the many things you can do with them. Businesses use and rely on them every day now that we are living in a technical world, and when they do not act right, they can give us headaches. I want to be able to alleviate those headaches so that everything runs smoothly for the user. With my past job experience and just common knowledge about technology - especially computers, I believe I am a perfect fit. Since 9th grade, I have built over 10 computers for friends and family and have assisted them with any problems. Through my past two employers, I've have learned the ins and outs of how programs work, how certain issues arise, and how to combat those issues with solutions. I've worked with computers - and technology - since I was in middle school, and I have been fortunate enough to have a job the past three years that allows me to deal with phones, computers and tablets each and every day. I've also been fortunate to develop necessary people and social skills that have allowed me to elevate my customer service skills to a higher standard. Enjoyable and honest guy!
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