repair technician resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Skills
Component Repairs
Troubleshooting and Diagnostics
Reliable & Trustworthy
Computer Skills
Problem Resolution
Active Listening
Friendly, Positive Attitude
Critical Thinking
Good Work Ethic
First Aid/CPR
Maintenance & Repair
People Skills
Dispute Mediation
Upselling Techniques
Teamwork and Collaboration
Cash Handling Accuracy
Inventory Control Procedures
Order Processing
Stockroom Upkeep
Problem-Solving
Product Recommendations
Verbal and Written Communication
Merchandising Knowledge
Merchandising
Sales Goals Attainment
Retail Loss Prevention
Customer Service
Time Management
Policy and Procedure Adherence
Relationship Selling
Market Research and Analysis
Sales Expertise
Listening Skills
Friendly and Outgoing
Product Sales
Sales Development
Reading Comprehension Skills
Energetic Self-Starter
Excellent Communication Skills
Client Account Management
Customer- and Service-Oriented
Team Player Mentality
Business Development
Sales Forecasting
Education and Training
Foley High SchoolFoley, ALExpected in 05/2015 ā āHigh school diploma:General studies - GPA:
Certifications
Certified by W.I.S.E as a level 2 repair tech who meets the industry standard of quality and care expected by all repair techs
Experience
Ametek, Inc. - Repair Technician Irvine, CA, 12/2021 - 06/2022
I repair all forms of technology as well as compiling all relevant paperwork and check lists as well as providing customer service and keeping the quality of work consistent
Diagnosed and repaired mechanical issues according to industry standards.
Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket.
Maintained proper parts inventory by stocking and facing shelves.
Worked with the senior technician to inspect and validate repair parts.
Followed repair processes, driving high quality and short cycle time.
Reassembled equipment, completing inspections, testing or repairs.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered product questions with up-to-date knowledge of sales and promotions.
Increased purchase amounts by cross-selling with similar products.
Answered incoming telephone calls to provide store, products and services information.
Assessed customer needs to provide assistance and information on product features.
Developed trusting relationships with customers by making personal connections.
Engaged customers in friendly, professional dialogue to determine needs.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Received and displayed product shipments on store retail shelves upon delivery.
Used technology resources to assist customers in locating and selecting items.
Met merchandise processing standards and maintained organized and accessible work area.
Adhered to company initiatives and achieved established goals.
Worked with fellow sales team members to achieve group targets.
Five Guys - Shift Leader Berwyn Heights, MD, 05/2019 - 12/2021
To make specials daily to cook and prepare all foods for a day's service
Upheld company standards and compliance requirements for operations.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Assisted general manager with operations game plan and company initiatives implementation.
Educated customers about offerings, promotions and pricing to boost sales.
Checked orders for quality and completeness.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Evaluated employee performance, delivering individualized feedback and praise.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Coordinated shift workers for inventory receiving, auditing and restocking.
Coached team members to increase productivity and reduce workplace accidents.
Unitek Global Services, Inc. - Groundsman Huntsville, AL, 07/2019 - 04/2020
As a groundsman i was responsible for all matters of the jobsite
Operated and maintained basic landscaping equipment and vehicles.
Removed and properly disposed of debris to maintain worksite safety.
Built pergolas, retaining walls, decks and large and small scale water features to enhance grounds.
Liberty Mutual - Sales Associate Freehold, NJ, 01/2016 - 05/2017
Collected payments and provided accurate change.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Adhered to company initiatives and achieved established goals.
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