Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Independent Repair Tech adept at prioritizing tasks and following specified procedures. Experienced in operating heavy machinery and hand tools.

Committed and hardworking with 5 years of experience processing transactions and assisting customers.

Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated with 5 years of experience collecting customer payments. Accurately take payments, calculate cash accurately, detect counterfeit bills. Detailed and speedy when counting cash to balance cash drawer.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Dedicated Security Officer with 6 years Security experience. Well-versed in providing personal, equipment and property security in transportation facilities, warehouses and distribution centers. Astute and skilled at identifying potential risks and using common sense in high-stress situations.

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

  • Ability to troubleshoot
  • Equipment maintenance proficiency
  • Heavy lifting
  • Daily cleaning and sanitation
  • Team building
  • First Aid/CPR
  • Problem resolution
  • Team management
  • Business operations
  • Customer service
  • Organization
  • Operational improvement
Work History
Repair Technician, 06/2018 to 05/2020
SunproLake Charles, LA,
  • Maintained inventory of repair supplies and ordered parts as needed.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Implemented preventive maintenance measures to decrease emergent issues.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Estimated costs to perform specific repair work for over customers.
  • Dismantled machines and equipment to remove defective parts using tools.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Positively engaged with customers and maintained professional appearance at all times as company representative.
  • Successfully alleviated issues by using troubleshooting method.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Tested electrical continuity and electrical wiring.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Followed instructions, both orally and written from regarding daily job tasks and duties.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Checked inventory to restock supplies before leaving for job sites.
  • Reduced opportunities for theft and trespassers by securing all entrances and exits.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision and contacted of problems requiring resolution.
US Security Associates Inc/ Allied Universal, 08/2013 to 06/2018
Schnitzer Steel Industries, Inc.Newark, CA,
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Monitored and authorized entrance and departure of employees and visitors daily.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
  • Authenticated boarding passes, identification and passports to prevent fraudulent travel.
  • Authorized entrance papers and granted or denied entrance to building.
  • Conducted patrols of key areas to spot and control security concerns.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw premises, including entry and exit of up to employees and visitors daily.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Permitted entry with escort for approved persons into secure locations.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Moved throughout facility and among customers to remain aware of any developing security situations.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility.
Cashier, 01/2013 to 01/2015
StripesCity, STATE,
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers with special services, account updates and promotional options.
High School Diploma: , Expected in
Aransas Pass High School - Aransas Pass, TX
  • Documented and resolved emergency which led to two people being sent to the hospital. .
  • Resolved product issue through consumer testing.
  • Collaborated with Borders and Customs, when three people jumped of a ship that was docked at the harbor, we had 48 hr to apprehend them or it would be to late for them to be in the country illegally

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School Attended

  • Aransas Pass High School

Job Titles Held:

  • Repair Technician
  • US Security Associates Inc/ Allied Universal
  • Cashier


  • High School Diploma

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