Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Organized and dedicated business administrative professional with 7+ years of proven skills versed in Bookkeeping, payroll, accounts payable and accounts receivable. Providing exceptional customer service and committed to maintaining professional relationships with clients. Proficient with a wide variety of software applications including Windows 10, MS Office, Excel spreadsheet, Word and OCR ABBYY software. Ability to learn quickly and adapt to new technologies or projects. Self-motivated and capable of working independently or in team environments. Good relationship-building, communication and planning skills.

  • Business administration
  • Detail-oriented
  • Customer service specialist
  • Bookkeeping
  • Payroll processing
  • Accounts payable, accounts receivable
  • Windows XP, Vista, 7, 10
  • MS Office, Excel, Word
  • QuickBooks accounting software
  • Strategic thinking, Problem solving
  • Professional appearance, demeanor
  • Friendly professional phone etiquette
  • Appointment scheduling
  • File, data base management
  • Restaurant operations
  • Cash register operation
Work History
General Bookkeeper, 09/2013 - Current
Fedex Pflugerville, TX,
  • Provided comprehensive accounting support to company by managing functions such as payroll, accounts payable, accounts receivable and business expense processing.
  • Efficiently managed over 30 daily routine calls, emails, schedule appointments and maintained business calendar.
  • Support operations by communicating with customers and suppliers with professionalism while proficiently filing documents and managing data.
  • Apply proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Eliminate discrepancies in finances by accurately documenting expenses, monitoring income and managing statements.
  • Organized and carried out efficient month-end, quarterly and year-end reports.
  • Tracked expenses and income for construction business while organizing and maintaining bank statements for multiple bank accounts.
Swing Manager, 03/2009 - 09/2014
McDonald's City, STATE,
  • Led team members on effective methods, operations, procedures, increased sales by 10%.
  • Processed POS transactions, including checks, cash, credit purchases or refunds.
  • Reconciled cash drawer at start, end of each shift, accounting for errors resolving discrepancies.
  • Accurately completed end-of-day financial tasks of cash and credit card transactions daily.
  • Prepared and submitted end-of-shift reports.
  • Delivered in-depth training to workers in food preparation or customer-facing roles to promote strong team performance.
  • Resolved cClaireenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Interacted positively with customers creating welcoming environment while promoting restaurant facility services.
  • Conducted health, safety, sanitation evaluations to identify and remedy any violations immediately.
  • Properly controlled food costs, managed inventory.
  • Effectively managed employee mistakes to decrease overall waste.
  • Trained, managed staff including employee development, issuing disciplinary action, conducting performance reviews.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Reduced customer wait times by quickly operating customer window and sales register.
Certified Medical Office Assistant: Medical Insurance Billing, Coding, Expected in 05/1993
Delta Career Institute - Beaumont, TX,
General Educational Development Diploma: Language Arts Education, Expected in 05/1992
VISD AIM Center High School - Vidor, TX
  • Lumberton ISD, Substitute Teacher Certified
  • McDonald's Swing Manager Certified
  • City of Beaumont, Food Handler Certified
  • Texas Notary Public Certified

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Resume Overview

School Attended

  • Delta Career Institute
  • VISD AIM Center High School

Job Titles Held:

  • General Bookkeeper
  • Swing Manager


  • Certified Medical Office Assistant
  • General Educational Development Diploma

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