Enthusiastic Customer Service representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of operational, department goals and continual training in collections and phone quality. Well-qualified Customer Service Representative proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Talented relationship-builder, analytical problem-solver and efficient time manager.
Hardworking Customer Service representative bringing 20 years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.
Member Service Representative 10/2019 to 06/2020
REDWOOD CREDIT UNION – Lower Lake, CA
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