I am currently employed with Advance Pharmaceutical Consultants as a registered/certified pharmaceutical technician (C.Ph.T) and have worked with them for over 1 year. I was also employed as the science lab coordinator for Galen college of nursing over the last year as well. I've worked as a C.Ph.T for more than ten years, working in a wide range of settings including: retail, hospital, remote access, clinical and mail order positions. My work experience in the laboratory settings including: microbiology, advanced physiology, and anatomy lab. I am currently seeking a new position that will allow me to grow and develop my areas of experience in the scientific feilds.
Expert understanding of Medicare and Medicaid processes
Strong background in FDA drug safety guidelines
Exceptional patient care and interaction
Knowledge of medical terminology
Pharmaceutical storage awareness
Professional interactions with hospital and retail pharmacy
Strong clinical background
Excellent telephone etiquette
Efficient and accurate
Strong decision-making ability
Efficient data analysis
Confident presentation skills with data
Excellent classroom management
Innovative lesson planning
Instructional best practices
Team Building and Leadership
Collaborative efforts between several instructors in order to coordinate exceptional lab activities and practicals to enhance the classroom learning experience (2015).
Performed research focusing on techniques of encephalography, electrooculograms, and cardiac action potentials.
Presented research findings at University of Texas at San Antonio (2013).
REMOTE Clinical Registered Pharmacy Technician April 2014 to CurrentAdvance Pharmaceutical Consultants INC － Miami Shores, FL
Entered new patient profiles and prescriptions into medication input software system.
Communicated directly with doctors' offices via telephone, fax and email.
Provided friendly customer service at prescription drop-off and pick-up counters.
Dispensed and delivered patient medications to patients throughout the hospital.
Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
Routinely operated the computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Verified patient data and billing information.
Verified accuracy and completeness of information on prescription and refill requests.
Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
Strictly maintained customer and patient confidentiality.
Processed up to 250 prescriptions on high volume days with 100% accuracy.
Collaborated closely with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regimens.
Interpreted and evaluated the validity and safety of medication orders and prescriptions.
Science Lab Coordinator July 2014 to April 2015Galen College of Nursing － San Antonio , TX
Supervised biological technicians, technologists and other scientists.
Analyzed the environmental conditions affecting bacteria and tissue specimens.
Demonstrated individual and team laboratory tests.
Managed 21 microbe and culture samples.
Ordered and managed tissue specimens including: Brain, hearts, eye, fetal pigs and other specimens
Guaranteed compliance with stringent quality control standards.
Trained personnel on laboratory functions.
Maintained bio-repository for all specimens collected.
Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
Routinely met with students regarding in-class issues and learning interruptions to discuss solutions.
Established and enforced rules for behavior and procedures for maintaining order among a class of 18 students.
Coordinated tutoring hours with teachers to help students in need of extra attention.
Microbiology Laboratory Assistant January 2009 to September 2013University of Texas at San Antonio － San Antonio, Tx
Assisted Microbiology Lab Coordinator and other scientists with related issues dealing with the laboratory functions.
Isolate and maintain cultures of bacteria or other microorganisms in prescribed or developed media, controlling moisture, aeration, temperature, and nutrition.
Use a variety of specialized equipment such as electron microscopes, gas chromatographs and high pressure liquid chromatographs, electrophoresis units, thermocyclers, fluorescence activated cell sorters and phosphoimagers.
Prepare technical reports and recommendations based upon research outcomes.
Study growth, structure, development, and general characteristics of bacteria and other microorganisms to understand their relationship to human, plant, and animal health.
Pharmacy Patient Representative January 2006 to January 2007City of Austin Texas － Austin, TX
Appropriately resolved customer issues, complaints and questions.
Successfully assisted customers with medical issues and provided valuable healthcare counseling. Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.Maintained proper pharmacy and general safety procedures and standards, including department cleanliness. Coordinated necessary medical services and resources for patients, and served as a liaison between patients, clinic staff, various local, state and federal agencies, and external companies and programs.
Worked with physicians and clinic staff to evaluate and identify resources and services needed for patients.
Interviewed and gathered information to assist patients with obtaining needed resources or services.
Interpreted rules, regulations, department policies and procedures to incoming patients; and assisted patients with applying for various programs and services.
Encouraged companies, programs, or other entities to donate and assist with needed pharmaceutical drugs, equipment, or other services.
Developed, coordinated and maintained confidential record keeping and filling systems pertaining to patient requests.
Assisted staff with clinic programs and outreach activities; and compiled statistical data for various reports.