Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
A creative thinker possessing 10+ years of extensive customer service, pharmaceutical, childcare and healthcare experience through professional and academic training.
Skills
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Work History
09/2019 to 01/2023
Youth Care Specialist Harris County – , , Kansas City, MO
- Completed clear and concise documentation of youth behavior and actions.
- Evaluated needs of youth and outlined measures to address.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Assisted youth with obtaining resources such as food, clothing, transportation, academic and career support, and physical and mental health wellness.
- Assisted in proper evacuation of youth during emergency situations such as inclement weather, fires and active shootings.
- Utilized FamCare model to teach youth life skills in accordance with individualized treatment plans.
10/2010 to 09/2019
Certified Nurse Assistant Chenega Corporation – , ,
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collaborated with residential hospice doctors and nurses with positive and professional end-of-life patient care.
01/2009 to 01/2017
Certified Pharmacy Technician Circle K Stores, Inc. – , ,
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
Education
Expected in
: General Studies
Metropolitan Community College - Blue River - Independence, MO,
Metropolitan Community College - Blue River - Independence, MO,
- Earned 23 credits towards an Associate's
- 3.0 GPA
Expected in 2010
Nursing Assistant Certification : Adult Health Nursing
Medical Education Development & Support, LLC - Independence, MO
Medical Education Development & Support, LLC - Independence, MO
- 75 Hours: Classroom instruction
- 100 Hours: Clinical training
- Passing score on Missouri Certified Nursing Assistant Examination
Expected in 2009
High School Diploma:
Raytown Sr. High School - Raytown, MO
Raytown Sr. High School - Raytown, MO
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School Attended
- Metropolitan Community College - Blue River
- Medical Education Development & Support, LLC
- Raytown Sr. High School
Job Titles Held:
- Youth Care Specialist
- Certified Nurse Assistant
- Certified Pharmacy Technician
Degrees
- Nursing Assistant Certification
- High School Diploma
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