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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

A creative thinker possessing 10+ years of extensive customer service, pharmaceutical, childcare and healthcare experience through professional and academic training.

Skills
  • Adapt to diverse groups
  • Professional demeanor
  • Exceptional Customer Service
  • Product and Service Sales
  • Compassionate caregiver
  • Confidentiality and HIPAA
Work History
09/2019 to 01/2023
Youth Care Specialist Harris County , , Kansas City, MO
  • Completed clear and concise documentation of youth behavior and actions.
  • Evaluated needs of youth and outlined measures to address.
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
  • Assisted youth with obtaining resources such as food, clothing, transportation, academic and career support, and physical and mental health wellness.
  • Assisted in proper evacuation of youth during emergency situations such as inclement weather, fires and active shootings.
  • Utilized FamCare model to teach youth life skills in accordance with individualized treatment plans.
10/2010 to 09/2019
Certified Nurse Assistant Chenega Corporation , ,
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collaborated with residential hospice doctors and nurses with positive and professional end-of-life patient care.
01/2009 to 01/2017
Certified Pharmacy Technician Circle K Stores, Inc. , ,
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
Education
Expected in
: General Studies
Metropolitan Community College - Blue River - Independence, MO,
GPA:
  • Earned 23 credits towards an Associate's
  • 3.0 GPA
Expected in 2010
Nursing Assistant Certification : Adult Health Nursing
Medical Education Development & Support, LLC - Independence, MO
GPA:
  • 75 Hours: Classroom instruction
  • 100 Hours: Clinical training
  • Passing score on Missouri Certified Nursing Assistant Examination
Expected in 2009
High School Diploma:
Raytown Sr. High School - Raytown, MO
GPA:

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Resume Overview

School Attended

  • Metropolitan Community College - Blue River
  • Medical Education Development & Support, LLC
  • Raytown Sr. High School

Job Titles Held:

  • Youth Care Specialist
  • Certified Nurse Assistant
  • Certified Pharmacy Technician

Degrees

  • Nursing Assistant Certification
  • High School Diploma

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